Look-alike and sound-alike medicines: risks and ‘solutions’

‘Look-alike, sound-alike’ medicines are associated with dispensing errors. This commentary aims to fuel discussion surrounding how drug name nomenclature and similar packaging between medicines can lead to selection errors, the need for enhanced approval systems for medicine names and packaging, and...

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Main Authors: Emmerton, Lynne, Rizk, M.
Format: Journal Article
Published: Springer Science + Business Media 2012
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/29816
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author Emmerton, Lynne
Rizk, M.
author_facet Emmerton, Lynne
Rizk, M.
author_sort Emmerton, Lynne
building Curtin Institutional Repository
collection Online Access
description ‘Look-alike, sound-alike’ medicines are associated with dispensing errors. This commentary aims to fuel discussion surrounding how drug name nomenclature and similar packaging between medicines can lead to selection errors, the need for enhanced approval systems for medicine names and packaging, and best practice ‘solutions’. The literature reveals a number of environmental risks and human factors that can contribute to such errors. To contextualise these risks, we interviewed 13 quality and safety experts, psycholinguists, and hospital and community pharmacy practitioners in Australia, and commissioned a medical software industry expert to conceptualise electronic initiatives. Environmental factors contributing to such errors, identified through both the literature and interviews, include distractions during dispensing; workflow controls should minimise the ‘human factors’ element of errors. Technological solutions with some support, and yet recognised limitations, include font variations, automated alerts, barcode scanning and real-time reporting programmed into dispensing software; further development of these initiatives is recommended.
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institution Curtin University Malaysia
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publishDate 2012
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spelling curtin-20.500.11937-298162017-09-13T15:53:16Z Look-alike and sound-alike medicines: risks and ‘solutions’ Emmerton, Lynne Rizk, M. Dispensing – Drugs – Errors – Human factors – Look-alike sound-alike – Medicines – Nomenclature – Packaging – Risks ‘Look-alike, sound-alike’ medicines are associated with dispensing errors. This commentary aims to fuel discussion surrounding how drug name nomenclature and similar packaging between medicines can lead to selection errors, the need for enhanced approval systems for medicine names and packaging, and best practice ‘solutions’. The literature reveals a number of environmental risks and human factors that can contribute to such errors. To contextualise these risks, we interviewed 13 quality and safety experts, psycholinguists, and hospital and community pharmacy practitioners in Australia, and commissioned a medical software industry expert to conceptualise electronic initiatives. Environmental factors contributing to such errors, identified through both the literature and interviews, include distractions during dispensing; workflow controls should minimise the ‘human factors’ element of errors. Technological solutions with some support, and yet recognised limitations, include font variations, automated alerts, barcode scanning and real-time reporting programmed into dispensing software; further development of these initiatives is recommended. 2012 Journal Article http://hdl.handle.net/20.500.11937/29816 10.1007/s11096-011-9595-x Springer Science + Business Media fulltext
spellingShingle Dispensing – Drugs – Errors – Human factors – Look-alike sound-alike – Medicines – Nomenclature – Packaging – Risks
Emmerton, Lynne
Rizk, M.
Look-alike and sound-alike medicines: risks and ‘solutions’
title Look-alike and sound-alike medicines: risks and ‘solutions’
title_full Look-alike and sound-alike medicines: risks and ‘solutions’
title_fullStr Look-alike and sound-alike medicines: risks and ‘solutions’
title_full_unstemmed Look-alike and sound-alike medicines: risks and ‘solutions’
title_short Look-alike and sound-alike medicines: risks and ‘solutions’
title_sort look-alike and sound-alike medicines: risks and ‘solutions’
topic Dispensing – Drugs – Errors – Human factors – Look-alike sound-alike – Medicines – Nomenclature – Packaging – Risks
url http://hdl.handle.net/20.500.11937/29816