A Framework for Creating a Sustainable Community in Virtual Environments

There is much interest in using the virtual community as a business medium to establish a relationship between customer and stakeholders. While studies on virtual communities have widely discussed ways to sustain this community, there is the need for a complete framework or methodology to regulate m...

Full description

Bibliographic Details
Main Authors: Fachrunnisa, Olivia, Hussain, Farookh Khadeer
Other Authors: Gabriele Kotsis
Format: Conference Paper
Published: ACM 2010
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/29766
_version_ 1848752893582114816
author Fachrunnisa, Olivia
Hussain, Farookh Khadeer
author2 Gabriele Kotsis
author_facet Gabriele Kotsis
Fachrunnisa, Olivia
Hussain, Farookh Khadeer
author_sort Fachrunnisa, Olivia
building Curtin Institutional Repository
collection Online Access
description There is much interest in using the virtual community as a business medium to establish a relationship between customer and stakeholders. While studies on virtual communities have widely discussed ways to sustain this community, there is the need for a complete framework or methodology to regulate members? interactions so as to produce sustainability. In order to achieve this sustainability, it is important to consider the existing trust relationship between community members and ways to identify an untrustworthy agent in a community. In this paper, we propose a framework for creating a sustainable community in Virtual Environments. The role of a third party agent and the effectiveness of continuous performance monitoring are the main keys to creating a sustainable virtual community. We also present the results of an experimental study. The study shows that the framework will help the administrator to identify all non-compliant agents after a transaction or interactions.
first_indexed 2025-11-14T08:15:51Z
format Conference Paper
id curtin-20.500.11937-29766
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T08:15:51Z
publishDate 2010
publisher ACM
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-297662023-01-13T07:56:32Z A Framework for Creating a Sustainable Community in Virtual Environments Fachrunnisa, Olivia Hussain, Farookh Khadeer Gabriele Kotsis David Taniar Eric Pardede Imad Saleh Ismail Khalil Sustainable Virtual Community Trust There is much interest in using the virtual community as a business medium to establish a relationship between customer and stakeholders. While studies on virtual communities have widely discussed ways to sustain this community, there is the need for a complete framework or methodology to regulate members? interactions so as to produce sustainability. In order to achieve this sustainability, it is important to consider the existing trust relationship between community members and ways to identify an untrustworthy agent in a community. In this paper, we propose a framework for creating a sustainable community in Virtual Environments. The role of a third party agent and the effectiveness of continuous performance monitoring are the main keys to creating a sustainable virtual community. We also present the results of an experimental study. The study shows that the framework will help the administrator to identify all non-compliant agents after a transaction or interactions. 2010 Conference Paper http://hdl.handle.net/20.500.11937/29766 ACM restricted
spellingShingle Sustainable Virtual Community
Trust
Fachrunnisa, Olivia
Hussain, Farookh Khadeer
A Framework for Creating a Sustainable Community in Virtual Environments
title A Framework for Creating a Sustainable Community in Virtual Environments
title_full A Framework for Creating a Sustainable Community in Virtual Environments
title_fullStr A Framework for Creating a Sustainable Community in Virtual Environments
title_full_unstemmed A Framework for Creating a Sustainable Community in Virtual Environments
title_short A Framework for Creating a Sustainable Community in Virtual Environments
title_sort framework for creating a sustainable community in virtual environments
topic Sustainable Virtual Community
Trust
url http://hdl.handle.net/20.500.11937/29766