Visitor value perception of a heritage tourism site development: a case study

Successful tourism attraction site development includes the ability to design and deliver unique, authentic products, services, and experiences for visitors. Value perception is an important strategic imperative for management and a decision imperative for visitors in that it represents both short-t...

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Main Authors: Taylor, Ruth, Shanka, Tekle
Format: Journal Article
Published: Cognizant Communication Corporation 2008
Online Access:http://hdl.handle.net/20.500.11937/29387
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author Taylor, Ruth
Shanka, Tekle
author_facet Taylor, Ruth
Shanka, Tekle
author_sort Taylor, Ruth
building Curtin Institutional Repository
collection Online Access
description Successful tourism attraction site development includes the ability to design and deliver unique, authentic products, services, and experiences for visitors. Value perception is an important strategic imperative for management and a decision imperative for visitors in that it represents both short-term and long-term benefits and sacrifices to both attraction and visitor. This research study discusses visitor value perception, and investigates the expectations of visitors to a proposed development associated with a prime tourism attraction site development. A total of 960 useable questionnaires were analyzed to provide the findings of this study. It was identified that while a range of product offerings were available at the site, the core identity valued by visitors was that of heritage. The research project found that overall the proposed development of the tunnels project was thought to enhance this element of the site, while allowing additional services to be developed in the form of an adventure experience. Results are discussed and implications for the project development are identified.
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spelling curtin-20.500.11937-293872017-09-13T15:25:10Z Visitor value perception of a heritage tourism site development: a case study Taylor, Ruth Shanka, Tekle Successful tourism attraction site development includes the ability to design and deliver unique, authentic products, services, and experiences for visitors. Value perception is an important strategic imperative for management and a decision imperative for visitors in that it represents both short-term and long-term benefits and sacrifices to both attraction and visitor. This research study discusses visitor value perception, and investigates the expectations of visitors to a proposed development associated with a prime tourism attraction site development. A total of 960 useable questionnaires were analyzed to provide the findings of this study. It was identified that while a range of product offerings were available at the site, the core identity valued by visitors was that of heritage. The research project found that overall the proposed development of the tunnels project was thought to enhance this element of the site, while allowing additional services to be developed in the form of an adventure experience. Results are discussed and implications for the project development are identified. 2008 Journal Article http://hdl.handle.net/20.500.11937/29387 10.3727/108354208785664201 Cognizant Communication Corporation restricted
spellingShingle Taylor, Ruth
Shanka, Tekle
Visitor value perception of a heritage tourism site development: a case study
title Visitor value perception of a heritage tourism site development: a case study
title_full Visitor value perception of a heritage tourism site development: a case study
title_fullStr Visitor value perception of a heritage tourism site development: a case study
title_full_unstemmed Visitor value perception of a heritage tourism site development: a case study
title_short Visitor value perception of a heritage tourism site development: a case study
title_sort visitor value perception of a heritage tourism site development: a case study
url http://hdl.handle.net/20.500.11937/29387