Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Book Chapter |
| Published: |
Routledge
2016
|
| Online Access: | http://hdl.handle.net/20.500.11937/29034 |
| _version_ | 1848752695206215680 |
|---|---|
| author | Ramkissoon, Haywantee Mavondo, F. |
| author2 | Vince Magnini |
| author_facet | Vince Magnini Ramkissoon, Haywantee Mavondo, F. |
| author_sort | Ramkissoon, Haywantee |
| building | Curtin Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-14T08:12:42Z |
| format | Book Chapter |
| id | curtin-20.500.11937-29034 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:12:42Z |
| publishDate | 2016 |
| publisher | Routledge |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-290342023-02-27T07:34:28Z Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions Ramkissoon, Haywantee Mavondo, F. Vince Magnini Maya Ivanova Stanislav Ivanov 2016 Book Chapter http://hdl.handle.net/20.500.11937/29034 Routledge restricted |
| spellingShingle | Ramkissoon, Haywantee Mavondo, F. Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions |
| title | Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions |
| title_full | Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions |
| title_fullStr | Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions |
| title_full_unstemmed | Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions |
| title_short | Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions |
| title_sort | managing customer relationships in hotel chains: a comparison between guest and manager perceptions |
| url | http://hdl.handle.net/20.500.11937/29034 |