APA (7th ed.) Citation

Ramkissoon, H., Mavondo, F., & Magnini, V. (2016). Managing Customer Relationships in Hotel Chains: A Comparison between Guest and Manager Perceptions. Routledge.

Chicago Style (17th ed.) Citation

Ramkissoon, Haywantee, F. Mavondo, and Vince Magnini. Managing Customer Relationships in Hotel Chains: A Comparison Between Guest and Manager Perceptions. Routledge, 2016.

MLA (9th ed.) Citation

Ramkissoon, Haywantee, et al. Managing Customer Relationships in Hotel Chains: A Comparison Between Guest and Manager Perceptions. Routledge, 2016.