Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals

Despite the huge popularity of outsourcing in electronic commerce/IT in the past two decades, many hospitals have failed to realize the expected benefits from their outsourcing projects. Not surprisingly, the management of electronic commerce/IT outsourcing contracts has become one of the top manage...

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Main Authors: Lin, Chad, Jalleh, G., Huang, Y.
Format: Book Chapter
Published: 2016
Online Access:http://hdl.handle.net/20.500.11937/28939
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author Lin, Chad
Jalleh, G.
Huang, Y.
author_facet Lin, Chad
Jalleh, G.
Huang, Y.
author_sort Lin, Chad
building Curtin Institutional Repository
collection Online Access
description Despite the huge popularity of outsourcing in electronic commerce/IT in the past two decades, many hospitals have failed to realize the expected benefits from their outsourcing projects. Not surprisingly, the management of electronic commerce/IT outsourcing contracts has become one of the top management issues for hospitals executives in recent years. Hence, the purpose of this study was to provide an over - view of outsourcing in electronic commerce/IT investment evaluation and benefits realization processes and practices in Australian and Taiwanese hospitals. Inherent in this study was the opportunity to compare such practices between a developed economy (Australia) and a newly industrialized economy (Taiwan). Several key electronic commerce/IT investment evaluation and outsourcing issues and challenges faced by Australian and Taiwanese hospitals will be presented. The results will assist hospital executives to develop their own approaches and strategies to better manage the opportunities and threats that exist in undertaking electronic commerce/IT outsourcing projects in Australian and Taiwanese hospitals.
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spelling curtin-20.500.11937-289392019-09-10T06:25:44Z Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals Lin, Chad Jalleh, G. Huang, Y. Despite the huge popularity of outsourcing in electronic commerce/IT in the past two decades, many hospitals have failed to realize the expected benefits from their outsourcing projects. Not surprisingly, the management of electronic commerce/IT outsourcing contracts has become one of the top management issues for hospitals executives in recent years. Hence, the purpose of this study was to provide an over - view of outsourcing in electronic commerce/IT investment evaluation and benefits realization processes and practices in Australian and Taiwanese hospitals. Inherent in this study was the opportunity to compare such practices between a developed economy (Australia) and a newly industrialized economy (Taiwan). Several key electronic commerce/IT investment evaluation and outsourcing issues and challenges faced by Australian and Taiwanese hospitals will be presented. The results will assist hospital executives to develop their own approaches and strategies to better manage the opportunities and threats that exist in undertaking electronic commerce/IT outsourcing projects in Australian and Taiwanese hospitals. 2016 Book Chapter http://hdl.handle.net/20.500.11937/28939 10.4018/978-1-4666-9870-3.ch005 restricted
spellingShingle Lin, Chad
Jalleh, G.
Huang, Y.
Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals
title Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals
title_full Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals
title_fullStr Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals
title_full_unstemmed Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals
title_short Evaluating and Managing Electronic Commerce and Outsourcing Projects in Hospitals
title_sort evaluating and managing electronic commerce and outsourcing projects in hospitals
url http://hdl.handle.net/20.500.11937/28939