Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification

One of the first knowledge management (KM) processes, on which subsequent processes depend, has been largely under-researched. A review of the literature shows that in contrast to other processes, the process of Knowledge Identification (KI) has been less researched. More specifically, what problems...

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Main Authors: Newk-Fon Hey Tow, William, Venable, John, Dell, Peter
Other Authors: Peter B Seddon
Format: Conference Paper
Published: AISeL 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/27826
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author Newk-Fon Hey Tow, William
Venable, John
Dell, Peter
author2 Peter B Seddon
author_facet Peter B Seddon
Newk-Fon Hey Tow, William
Venable, John
Dell, Peter
author_sort Newk-Fon Hey Tow, William
building Curtin Institutional Repository
collection Online Access
description One of the first knowledge management (KM) processes, on which subsequent processes depend, has been largely under-researched. A review of the literature shows that in contrast to other processes, the process of Knowledge Identification (KI) has been less researched. More specifically, what problems face KM stakeholders with respect to KI is yet to be understood. Despite this lack of understanding, a number of KI methods exist and new ones are emerging. This paper has identified and critiqued some of the KI methods. However, whether these KI methods areperceived as effective by KM stakeholders, what other KI methods are currently being used, and what factors influence the effectiveness of KI methods, remain unclear. These constitute research gaps which this research will contribute to fill. This research project will consist of three phases. To collect data, surveys, interviews, and case studies will be used. A mix of quantitative and qualitative data analysis methods will be carried out on data collected. The results of the data analysis will provide deeper understanding of the problems surrounding KI, and will be used to develop a model of factors influencing the effectiveness of KI methods.
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-278262023-01-27T05:26:33Z Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification Newk-Fon Hey Tow, William Venable, John Dell, Peter Peter B Seddon Shirley Gregor Knowledge Identification Organisational Science Knowledge Management One of the first knowledge management (KM) processes, on which subsequent processes depend, has been largely under-researched. A review of the literature shows that in contrast to other processes, the process of Knowledge Identification (KI) has been less researched. More specifically, what problems face KM stakeholders with respect to KI is yet to be understood. Despite this lack of understanding, a number of KI methods exist and new ones are emerging. This paper has identified and critiqued some of the KI methods. However, whether these KI methods areperceived as effective by KM stakeholders, what other KI methods are currently being used, and what factors influence the effectiveness of KI methods, remain unclear. These constitute research gaps which this research will contribute to fill. This research project will consist of three phases. To collect data, surveys, interviews, and case studies will be used. A mix of quantitative and qualitative data analysis methods will be carried out on data collected. The results of the data analysis will provide deeper understanding of the problems surrounding KI, and will be used to develop a model of factors influencing the effectiveness of KI methods. 2011 Conference Paper http://hdl.handle.net/20.500.11937/27826 AISeL fulltext
spellingShingle Knowledge Identification
Organisational Science
Knowledge Management
Newk-Fon Hey Tow, William
Venable, John
Dell, Peter
Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification
title Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification
title_full Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification
title_fullStr Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification
title_full_unstemmed Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification
title_short Toward More Effective Knowledge Management: An Investigation Of Problems In Knowledge Identification
title_sort toward more effective knowledge management: an investigation of problems in knowledge identification
topic Knowledge Identification
Organisational Science
Knowledge Management
url http://hdl.handle.net/20.500.11937/27826