Investigating the formation of service supply chains

© 2014 Taylor & Francis. Existing research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a service supply chain, however, is suspected to dete...

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Main Authors: Breidbach, C., Reefke, H., Wood, Lincoln
Format: Journal Article
Published: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD 2015
Online Access:http://hdl.handle.net/20.500.11937/2684
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author Breidbach, C.
Reefke, H.
Wood, Lincoln
author_facet Breidbach, C.
Reefke, H.
Wood, Lincoln
author_sort Breidbach, C.
building Curtin Institutional Repository
collection Online Access
description © 2014 Taylor & Francis. Existing research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a service supply chain, however, is suspected to determine its future performance. It is therefore of significant academic and managerial value to understand how and why service supply chains are formed, and how this process is coordinated. Drawing on an exploratory case study set in the management consulting industry, the inductive theory-building process underlying this study culminates in propositions and a conceptual model that provides a distinct understanding of service supply chain formation and the coordination mechanisms utilized within each stage. This study contributes to the service science, service supply chains, and service sourcing literatures; outlines managerial implications; and proposes future research directions.
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institution Curtin University Malaysia
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publishDate 2015
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spelling curtin-20.500.11937-26842018-03-29T09:05:21Z Investigating the formation of service supply chains Breidbach, C. Reefke, H. Wood, Lincoln © 2014 Taylor & Francis. Existing research on service supply chains assumes the existence of an established and mature chain. Empirical or conceptual insights into service supply chain formation are therefore limited. The initial formation of a service supply chain, however, is suspected to determine its future performance. It is therefore of significant academic and managerial value to understand how and why service supply chains are formed, and how this process is coordinated. Drawing on an exploratory case study set in the management consulting industry, the inductive theory-building process underlying this study culminates in propositions and a conceptual model that provides a distinct understanding of service supply chain formation and the coordination mechanisms utilized within each stage. This study contributes to the service science, service supply chains, and service sourcing literatures; outlines managerial implications; and proposes future research directions. 2015 Journal Article http://hdl.handle.net/20.500.11937/2684 10.1080/02642069.2014.979404 ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD restricted
spellingShingle Breidbach, C.
Reefke, H.
Wood, Lincoln
Investigating the formation of service supply chains
title Investigating the formation of service supply chains
title_full Investigating the formation of service supply chains
title_fullStr Investigating the formation of service supply chains
title_full_unstemmed Investigating the formation of service supply chains
title_short Investigating the formation of service supply chains
title_sort investigating the formation of service supply chains
url http://hdl.handle.net/20.500.11937/2684