Australian call centres: time to search for a new management model?

Bibliographic Details
Main Authors: Connell, Julia, Hannif, Z., Burgess, John
Format: Journal Article
Published: International Employment Relations Association 2009
Online Access:http://hdl.handle.net/20.500.11937/26540
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author Connell, Julia
Hannif, Z.
Burgess, John
author_facet Connell, Julia
Hannif, Z.
Burgess, John
author_sort Connell, Julia
building Curtin Institutional Repository
collection Online Access
first_indexed 2025-11-14T08:01:54Z
format Journal Article
id curtin-20.500.11937-26540
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T08:01:54Z
publishDate 2009
publisher International Employment Relations Association
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-265402017-02-28T01:50:08Z Australian call centres: time to search for a new management model? Connell, Julia Hannif, Z. Burgess, John 2009 Journal Article http://hdl.handle.net/20.500.11937/26540 International Employment Relations Association restricted
spellingShingle Connell, Julia
Hannif, Z.
Burgess, John
Australian call centres: time to search for a new management model?
title Australian call centres: time to search for a new management model?
title_full Australian call centres: time to search for a new management model?
title_fullStr Australian call centres: time to search for a new management model?
title_full_unstemmed Australian call centres: time to search for a new management model?
title_short Australian call centres: time to search for a new management model?
title_sort australian call centres: time to search for a new management model?
url http://hdl.handle.net/20.500.11937/26540