Influencing park visitor behavior, a belief based approach.

Communication is a key component in management strategies designed to influence park visitor behavior and minimize social and ecological impacts. However, messages targeting management problems are often delivered without a real understanding of the specific underlying visitor beliefs. This paper a...

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Main Authors: Hughes, Michael, Ham, S., Brown, T.
Format: Journal Article
Published: Sagamore Publishing 2009
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/24921
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author Hughes, Michael
Ham, S.
Brown, T.
author_facet Hughes, Michael
Ham, S.
Brown, T.
author_sort Hughes, Michael
building Curtin Institutional Repository
collection Online Access
description Communication is a key component in management strategies designed to influence park visitor behavior and minimize social and ecological impacts. However, messages targeting management problems are often delivered without a real understanding of the specific underlying visitor beliefs. This paper applies the theory of planned behavior in the design and evaluation of messages targeting park visitor induced management problems. The method enables specific identification of how messages influence visitor beliefs and behavior. This enables managers to target and refine their messages in a measured, purposeful way for maximum effectiveness. Belief elicitation and measurement surveys were conducted at two Australian park sites, Badger Weir picnic area and Yellagonga Regional Park. The survey results informed the content of messages targeting specific problem behaviors at each site. Message interventions were installed at each site and their effectiveness evaluated based on a second belief measurement survey, and observations of visitor behavior. While the interventions were effective, repeat visitors with strong intentions and habitual behaviors seemed less prone to influence using this method. Despite overall increases in compliance at the two sites, the tested interventions were not successful in influencing salient beliefs or corresponding attitudes of these highly experienced visitors. This presents an additional challenge to parks managers. Visitors who engage in habitual behavior require an alternative approach involving different messages and different message delivery systems relative to their counter-parts. While more overt enforcement could be applied to address entrenched behaviors, alternative efforts might begin in the communities where local repeat visitors live, using a campaign style of communication.
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spelling curtin-20.500.11937-249212017-01-30T12:45:43Z Influencing park visitor behavior, a belief based approach. Hughes, Michael Ham, S. Brown, T. habitual behavior problem behavior behavioral influence Australia theory of planned behavior Communication is a key component in management strategies designed to influence park visitor behavior and minimize social and ecological impacts. However, messages targeting management problems are often delivered without a real understanding of the specific underlying visitor beliefs. This paper applies the theory of planned behavior in the design and evaluation of messages targeting park visitor induced management problems. The method enables specific identification of how messages influence visitor beliefs and behavior. This enables managers to target and refine their messages in a measured, purposeful way for maximum effectiveness. Belief elicitation and measurement surveys were conducted at two Australian park sites, Badger Weir picnic area and Yellagonga Regional Park. The survey results informed the content of messages targeting specific problem behaviors at each site. Message interventions were installed at each site and their effectiveness evaluated based on a second belief measurement survey, and observations of visitor behavior. While the interventions were effective, repeat visitors with strong intentions and habitual behaviors seemed less prone to influence using this method. Despite overall increases in compliance at the two sites, the tested interventions were not successful in influencing salient beliefs or corresponding attitudes of these highly experienced visitors. This presents an additional challenge to parks managers. Visitors who engage in habitual behavior require an alternative approach involving different messages and different message delivery systems relative to their counter-parts. While more overt enforcement could be applied to address entrenched behaviors, alternative efforts might begin in the communities where local repeat visitors live, using a campaign style of communication. 2009 Journal Article http://hdl.handle.net/20.500.11937/24921 Sagamore Publishing fulltext
spellingShingle habitual behavior
problem behavior
behavioral influence
Australia
theory of planned behavior
Hughes, Michael
Ham, S.
Brown, T.
Influencing park visitor behavior, a belief based approach.
title Influencing park visitor behavior, a belief based approach.
title_full Influencing park visitor behavior, a belief based approach.
title_fullStr Influencing park visitor behavior, a belief based approach.
title_full_unstemmed Influencing park visitor behavior, a belief based approach.
title_short Influencing park visitor behavior, a belief based approach.
title_sort influencing park visitor behavior, a belief based approach.
topic habitual behavior
problem behavior
behavioral influence
Australia
theory of planned behavior
url http://hdl.handle.net/20.500.11937/24921