IS/IT Benefits Realisation and Management in Large Australian Organisations

Information systems and technology investments in organisations are substantial and growing. While formal methodologies and techniques for evaluating these investments are used to some extent, relatively less formality is applied to managing and realising their benefits. Part of an ongoing research...

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Main Authors: Pervan, Graham, Lin, Chad
Format: Working Paper
Published: School of Information Systems, Curtin Business School, Curtin University of Technology 2000
Subjects:
Online Access:http://www.cbs.curtin.edu.au/business/teaching-areas/information-systems/research/publications-and-papers
http://hdl.handle.net/20.500.11937/24510
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author Pervan, Graham
Lin, Chad
author_facet Pervan, Graham
Lin, Chad
author_sort Pervan, Graham
building Curtin Institutional Repository
collection Online Access
description Information systems and technology investments in organisations are substantial and growing. While formal methodologies and techniques for evaluating these investments are used to some extent, relatively less formality is applied to managing and realising their benefits. Part of an ongoing research programme, this study examines a number of aspects of IS/IT benefits realisation in large Australian organisations and reveals issues of identifying and structuring benefits, planning benefits realisation, delivering, evaluating and reviewing these benefits, with some success and some failure. The results show some use of formal methodologies, benefits measurement, formal reviews, and allocation of specific responsibilities, but a lack of uniformity in the formality of the activities. These results, however, are generally consistent with findings in related studies outside Australia.
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publishDate 2000
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spelling curtin-20.500.11937-245102017-01-30T12:43:24Z IS/IT Benefits Realisation and Management in Large Australian Organisations Pervan, Graham Lin, Chad IS/IT management IS/IT benefits realisation IS/IT investment evaluation Information systems and technology investments in organisations are substantial and growing. While formal methodologies and techniques for evaluating these investments are used to some extent, relatively less formality is applied to managing and realising their benefits. Part of an ongoing research programme, this study examines a number of aspects of IS/IT benefits realisation in large Australian organisations and reveals issues of identifying and structuring benefits, planning benefits realisation, delivering, evaluating and reviewing these benefits, with some success and some failure. The results show some use of formal methodologies, benefits measurement, formal reviews, and allocation of specific responsibilities, but a lack of uniformity in the formality of the activities. These results, however, are generally consistent with findings in related studies outside Australia. 2000 Working Paper http://hdl.handle.net/20.500.11937/24510 http://www.cbs.curtin.edu.au/business/teaching-areas/information-systems/research/publications-and-papers School of Information Systems, Curtin Business School, Curtin University of Technology fulltext
spellingShingle IS/IT management
IS/IT benefits realisation
IS/IT investment evaluation
Pervan, Graham
Lin, Chad
IS/IT Benefits Realisation and Management in Large Australian Organisations
title IS/IT Benefits Realisation and Management in Large Australian Organisations
title_full IS/IT Benefits Realisation and Management in Large Australian Organisations
title_fullStr IS/IT Benefits Realisation and Management in Large Australian Organisations
title_full_unstemmed IS/IT Benefits Realisation and Management in Large Australian Organisations
title_short IS/IT Benefits Realisation and Management in Large Australian Organisations
title_sort is/it benefits realisation and management in large australian organisations
topic IS/IT management
IS/IT benefits realisation
IS/IT investment evaluation
url http://www.cbs.curtin.edu.au/business/teaching-areas/information-systems/research/publications-and-papers
http://hdl.handle.net/20.500.11937/24510