The Design Theory Nexus

Managers frequently face ill-structured or “wicked” problems. Such problems are characterized by a large degree of uncertainty with respect to how the problem should be approached and how to establish and evaluate the set of alternative solutions. A design theory nexus is a set of constructs and met...

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Bibliographic Details
Main Authors: Pries-Heje, J., Baskerville, Richard
Format: Journal Article
Published: MIS Research Centre 2008
Subjects:
Online Access:http://misq.org/the-design-theory-nexus.html?SID=2bfvls8kkadkgigd6rrpf2uu91
http://hdl.handle.net/20.500.11937/24485
Description
Summary:Managers frequently face ill-structured or “wicked” problems. Such problems are characterized by a large degree of uncertainty with respect to how the problem should be approached and how to establish and evaluate the set of alternative solutions. A design theory nexus is a set of constructs and methods that enable the construction of models that connect numerous design theories with alternative solutions. It thereby offers a unique problem-solving approach that is particularly useful for addressing ill-structured or wicked problems. For each alternative solution in a design theory nexus one or more unique criteria are established to formulate a specific design theory. We develop a general method for constructing a design theory nexus and illustrate its utility using two field studies. One develops and applies an organizational change nexus. The other develops and applies a user involvement nexus. Each is a specific instantiation of the general design theory nexus constructs. Usingthese illustrations, we provide examples of how to evaluate