The Effectiveness of SME Websites in a Business To Business Context
This research analyses the effectiveness of SME business to business websites from a user perspective. An established evaluation instrument (eQual) is used to assess 80 websites in terms of usability, information quality, and interaction and service. The analysis shows that although a significant...
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| Other Authors: | |
| Format: | Conference Paper |
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International Association for Development of the Information Society
2005
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/23630 |
| _version_ | 1848751203514580992 |
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| author | Stockdale, R. Lin, Chad Stoney, S. |
| author2 | Nitya Karmakar |
| author_facet | Nitya Karmakar Stockdale, R. Lin, Chad Stoney, S. |
| author_sort | Stockdale, R. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This research analyses the effectiveness of SME business to business websites from a user perspective. An established evaluation instrument (eQual) is used to assess 80 websites in terms of usability, information quality, and interaction and service. The analysis shows that although a significant number of sites reflect little understanding of the attributes of good design or potential benefits to be gained from websites, there are examples of competent and effective website use. |
| first_indexed | 2025-11-14T07:49:00Z |
| format | Conference Paper |
| id | curtin-20.500.11937-23630 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:49:00Z |
| publishDate | 2005 |
| publisher | International Association for Development of the Information Society |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-236302022-10-20T04:50:46Z The Effectiveness of SME Websites in a Business To Business Context Stockdale, R. Lin, Chad Stoney, S. Nitya Karmakar Pedro Isaías SMEs eQual websites evaluation This research analyses the effectiveness of SME business to business websites from a user perspective. An established evaluation instrument (eQual) is used to assess 80 websites in terms of usability, information quality, and interaction and service. The analysis shows that although a significant number of sites reflect little understanding of the attributes of good design or potential benefits to be gained from websites, there are examples of competent and effective website use. 2005 Conference Paper http://hdl.handle.net/20.500.11937/23630 International Association for Development of the Information Society restricted |
| spellingShingle | SMEs eQual websites evaluation Stockdale, R. Lin, Chad Stoney, S. The Effectiveness of SME Websites in a Business To Business Context |
| title | The Effectiveness of SME Websites in a Business To Business Context |
| title_full | The Effectiveness of SME Websites in a Business To Business Context |
| title_fullStr | The Effectiveness of SME Websites in a Business To Business Context |
| title_full_unstemmed | The Effectiveness of SME Websites in a Business To Business Context |
| title_short | The Effectiveness of SME Websites in a Business To Business Context |
| title_sort | effectiveness of sme websites in a business to business context |
| topic | SMEs eQual websites evaluation |
| url | http://hdl.handle.net/20.500.11937/23630 |