'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures

In discussing policing issues the press, public and politicians routinely focus on quantitative measures as these are perceived to be easier to measure and understand. However, this often overshadows pivotal qualitative details of major police processes such as the initial investigation which can si...

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Main Authors: Pilcher, Robyn, Collier, P., Hodges, S., Ward, C., Mussell, N., Van der Zahn, J-L.W.
Other Authors: Robert Faff, Monash University
Format: Conference Paper
Published: Wiley - John Wiley & Sons 2009
Online Access:http://hdl.handle.net/20.500.11937/23365
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author Pilcher, Robyn
Collier, P.
Hodges, S.
Ward, C.
Mussell, N.
Van der Zahn, J-L.W.
author2 Robert Faff, Monash University
author_facet Robert Faff, Monash University
Pilcher, Robyn
Collier, P.
Hodges, S.
Ward, C.
Mussell, N.
Van der Zahn, J-L.W.
author_sort Pilcher, Robyn
building Curtin Institutional Repository
collection Online Access
description In discussing policing issues the press, public and politicians routinely focus on quantitative measures as these are perceived to be easier to measure and understand. However, this often overshadows pivotal qualitative details of major police processes such as the initial investigation which can significantly influence investigative outcomes. This study aims to develop, test and evaluate a theoretical model of local governance (i.e. decisions at the local level) in which trade-offs take place between knowledge, risk and performance in decisions at different organisational levels. The research findings highlight opportunities that exist for developing a more holistic and balanced approach to performance evaluation in the public sector, by balancing quantitative measures with more qualitative indicators.
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format Conference Paper
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T07:47:50Z
publishDate 2009
publisher Wiley - John Wiley & Sons
recordtype eprints
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spelling curtin-20.500.11937-233652017-01-30T12:36:54Z 'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures Pilcher, Robyn Collier, P. Hodges, S. Ward, C. Mussell, N. Van der Zahn, J-L.W. Robert Faff, Monash University In discussing policing issues the press, public and politicians routinely focus on quantitative measures as these are perceived to be easier to measure and understand. However, this often overshadows pivotal qualitative details of major police processes such as the initial investigation which can significantly influence investigative outcomes. This study aims to develop, test and evaluate a theoretical model of local governance (i.e. decisions at the local level) in which trade-offs take place between knowledge, risk and performance in decisions at different organisational levels. The research findings highlight opportunities that exist for developing a more holistic and balanced approach to performance evaluation in the public sector, by balancing quantitative measures with more qualitative indicators. 2009 Conference Paper http://hdl.handle.net/20.500.11937/23365 Wiley - John Wiley & Sons restricted
spellingShingle Pilcher, Robyn
Collier, P.
Hodges, S.
Ward, C.
Mussell, N.
Van der Zahn, J-L.W.
'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures
title 'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures
title_full 'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures
title_fullStr 'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures
title_full_unstemmed 'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures
title_short 'Local governance" in policing: Achieving equilibrium between quality indicators and quantitative measures
title_sort 'local governance" in policing: achieving equilibrium between quality indicators and quantitative measures
url http://hdl.handle.net/20.500.11937/23365