APA (7th ed.) Citation

Carlsen, J. (2011). Assessing service quality at wineries and cellar doors through service mapping. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Carlsen, Jack. Assessing Service Quality at Wineries and Cellar Doors Through Service Mapping. Emerald Group Publishing Limited, 2011.

MLA (9th ed.) Citation

Carlsen, Jack. Assessing Service Quality at Wineries and Cellar Doors Through Service Mapping. Emerald Group Publishing Limited, 2011.

Warning: These citations may not always be 100% accurate.