Investigating the drivers of consumer acceptance and response of SMS advertising
This study tests five potential drivers underlying the acceptance of SMS advertising. After developing a scale to measure behavioral responses to SMS advertising, the relationships between the acceptance of SMS advertising, intention to receive SMS advertising and behavioral responses to SMS adverti...
| Main Authors: | , , , |
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| Format: | Journal Article |
| Published: |
2015
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| Online Access: | http://hdl.handle.net/20.500.11937/21340 |
| _version_ | 1848750562893365248 |
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| author | Dix, Steve Phau, Ian Jamieson, Kyle Shimul, Anwar Sadat |
| author_facet | Dix, Steve Phau, Ian Jamieson, Kyle Shimul, Anwar Sadat |
| author_sort | Dix, Steve |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This study tests five potential drivers underlying the acceptance of SMS advertising. After developing a scale to measure behavioral responses to SMS advertising, the relationships between the acceptance of SMS advertising, intention to receive SMS advertising and behavioral responses to SMS advertising are tested. A convenience sampling method was employed. Survey questionnaires were distributed across Western Australia. The return yielded 203 usable questionnaires from the respondents. Several factors emerge as significant drivers of acceptance of SMS advertising including utility of SMS advertisements, context of SMS advertisements and attitudes to advertising in general. Contrary to expectation, control over SMS advertisements did not emerge as a significant driver for acceptance of SMS advertising. Trust in advertisers and laws did not emerge as a significant driver of the acceptance of SMS advertising among Australian respondents. Advertisers who pursue consumer acceptance should strive to build utility and context considerations into their SMS campaigns. Future research opportunities include testing the drivers of SMS advertising to further investigate the impact of control and trust on acceptance of SMS advertising in other countries where the SMS advertising has not been explored yet. |
| first_indexed | 2025-11-14T07:38:49Z |
| format | Journal Article |
| id | curtin-20.500.11937-21340 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:38:49Z |
| publishDate | 2015 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-213402020-07-24T07:55:20Z Investigating the drivers of consumer acceptance and response of SMS advertising Dix, Steve Phau, Ian Jamieson, Kyle Shimul, Anwar Sadat This study tests five potential drivers underlying the acceptance of SMS advertising. After developing a scale to measure behavioral responses to SMS advertising, the relationships between the acceptance of SMS advertising, intention to receive SMS advertising and behavioral responses to SMS advertising are tested. A convenience sampling method was employed. Survey questionnaires were distributed across Western Australia. The return yielded 203 usable questionnaires from the respondents. Several factors emerge as significant drivers of acceptance of SMS advertising including utility of SMS advertisements, context of SMS advertisements and attitudes to advertising in general. Contrary to expectation, control over SMS advertisements did not emerge as a significant driver for acceptance of SMS advertising. Trust in advertisers and laws did not emerge as a significant driver of the acceptance of SMS advertising among Australian respondents. Advertisers who pursue consumer acceptance should strive to build utility and context considerations into their SMS campaigns. Future research opportunities include testing the drivers of SMS advertising to further investigate the impact of control and trust on acceptance of SMS advertising in other countries where the SMS advertising has not been explored yet. 2015 Journal Article http://hdl.handle.net/20.500.11937/21340 10.1080/10496491.2016.1251526 restricted |
| spellingShingle | Dix, Steve Phau, Ian Jamieson, Kyle Shimul, Anwar Sadat Investigating the drivers of consumer acceptance and response of SMS advertising |
| title | Investigating the drivers of consumer acceptance and response of SMS advertising |
| title_full | Investigating the drivers of consumer acceptance and response of SMS advertising |
| title_fullStr | Investigating the drivers of consumer acceptance and response of SMS advertising |
| title_full_unstemmed | Investigating the drivers of consumer acceptance and response of SMS advertising |
| title_short | Investigating the drivers of consumer acceptance and response of SMS advertising |
| title_sort | investigating the drivers of consumer acceptance and response of sms advertising |
| url | http://hdl.handle.net/20.500.11937/21340 |