The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease

Aim: To determine whether telephone support using an evidence-based protocol for chronic heart failure(CHF) management will improve patient outcomes and will reduce hospital readmission rates in patients without access to hospital-based management programs. Methods: The rationale and protocol for a...

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Main Authors: Yallop, J., Chan, B., Piterman, L., Tonkin, A., Forbes, A., Davidson, Patricia, Clark, Chris, Halcomb, E., Nangle, A., Stewart, S., Croucher, J., Krum, H.
Format: Journal Article
Published: Blackwell Publishing 2006
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/20683
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author Yallop, J.
Chan, B.
Piterman, L.
Tonkin, A.
Forbes, A.
Davidson, Patricia
Clark, Chris
Halcomb, E.
Nangle, A.
Stewart, S.
Croucher, J.
Krum, H.
author_facet Yallop, J.
Chan, B.
Piterman, L.
Tonkin, A.
Forbes, A.
Davidson, Patricia
Clark, Chris
Halcomb, E.
Nangle, A.
Stewart, S.
Croucher, J.
Krum, H.
author_sort Yallop, J.
building Curtin Institutional Repository
collection Online Access
description Aim: To determine whether telephone support using an evidence-based protocol for chronic heart failure(CHF) management will improve patient outcomes and will reduce hospital readmission rates in patients without access to hospital-based management programs. Methods: The rationale and protocol for a cluster-design randomised controlled trial (RCT) of a semiautomated telephone intervention for the management of CHF, the Chronic Heart-failure Assistance by Telephone (CHAT) Study is described. Care is coordinated by trained cardiac nurses located in Heartline, the national call center of the National Heart Foundation of Australia in partnership with patients general practitioners (GPs). Conclusions: The CHAT Study model represents a potentially cost-effective and accessible model for the Australian health system in caring for CHF patients in rural and remote areas. The system of care could also be readily adapted for a range of chronic diseases and health systems.
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institution Curtin University Malaysia
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last_indexed 2025-11-14T07:35:51Z
publishDate 2006
publisher Blackwell Publishing
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spelling curtin-20.500.11937-206832017-01-30T12:20:31Z The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease Yallop, J. Chan, B. Piterman, L. Tonkin, A. Forbes, A. Davidson, Patricia Clark, Chris Halcomb, E. Nangle, A. Stewart, S. Croucher, J. Krum, H. telenursing telemedicine rural health services chronic heart failure nursing care integrated health care systems chronic disease management Aim: To determine whether telephone support using an evidence-based protocol for chronic heart failure(CHF) management will improve patient outcomes and will reduce hospital readmission rates in patients without access to hospital-based management programs. Methods: The rationale and protocol for a cluster-design randomised controlled trial (RCT) of a semiautomated telephone intervention for the management of CHF, the Chronic Heart-failure Assistance by Telephone (CHAT) Study is described. Care is coordinated by trained cardiac nurses located in Heartline, the national call center of the National Heart Foundation of Australia in partnership with patients general practitioners (GPs). Conclusions: The CHAT Study model represents a potentially cost-effective and accessible model for the Australian health system in caring for CHF patients in rural and remote areas. The system of care could also be readily adapted for a range of chronic diseases and health systems. 2006 Journal Article http://hdl.handle.net/20.500.11937/20683 Blackwell Publishing restricted
spellingShingle telenursing
telemedicine
rural health services
chronic heart failure
nursing care
integrated health care systems
chronic disease management
Yallop, J.
Chan, B.
Piterman, L.
Tonkin, A.
Forbes, A.
Davidson, Patricia
Clark, Chris
Halcomb, E.
Nangle, A.
Stewart, S.
Croucher, J.
Krum, H.
The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease
title The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease
title_full The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease
title_fullStr The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease
title_full_unstemmed The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease
title_short The Chronic Heart-Failure Assistance by Telephone (CHAT) study: Assessment of telephone support for vulnerable patients with chronic disease
title_sort chronic heart-failure assistance by telephone (chat) study: assessment of telephone support for vulnerable patients with chronic disease
topic telenursing
telemedicine
rural health services
chronic heart failure
nursing care
integrated health care systems
chronic disease management
url http://hdl.handle.net/20.500.11937/20683