Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study

Purpose: To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. Methods: Prospective cohort study in tertiary PICUs at seven university medical centers in The Net...

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Main Authors: Latour, Jos, Van Goudoever, J., Duivenvoorden, H., Van Dam, N., Dullaart, E., Albers, M., Verlaat, C., Van Vught, E., Van Heerde, M., Hazelzet, J.
Format: Journal Article
Published: Springer-Verlag 2009
Online Access:http://hdl.handle.net/20.500.11937/20208
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author Latour, Jos
Van Goudoever, J.
Duivenvoorden, H.
Van Dam, N.
Dullaart, E.
Albers, M.
Verlaat, C.
Van Vught, E.
Van Heerde, M.
Hazelzet, J.
author_facet Latour, Jos
Van Goudoever, J.
Duivenvoorden, H.
Van Dam, N.
Dullaart, E.
Albers, M.
Verlaat, C.
Van Vught, E.
Van Heerde, M.
Hazelzet, J.
author_sort Latour, Jos
building Curtin Institutional Repository
collection Online Access
description Purpose: To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. Methods: Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands. Participants: Parents of 1,042 children discharged from a PICU. Results: A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations =1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach's a of the domains ranged between 0.87 and 0.94. Conclusions: Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level.
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publishDate 2009
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spelling curtin-20.500.11937-202082017-09-13T13:50:23Z Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study Latour, Jos Van Goudoever, J. Duivenvoorden, H. Van Dam, N. Dullaart, E. Albers, M. Verlaat, C. Van Vught, E. Van Heerde, M. Hazelzet, J. Purpose: To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. Methods: Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands. Participants: Parents of 1,042 children discharged from a PICU. Results: A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations =1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach's a of the domains ranged between 0.87 and 0.94. Conclusions: Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level. 2009 Journal Article http://hdl.handle.net/20.500.11937/20208 10.1007/s00134-009-1491-7 Springer-Verlag unknown
spellingShingle Latour, Jos
Van Goudoever, J.
Duivenvoorden, H.
Van Dam, N.
Dullaart, E.
Albers, M.
Verlaat, C.
Van Vught, E.
Van Heerde, M.
Hazelzet, J.
Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study
title Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study
title_full Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study
title_fullStr Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study
title_full_unstemmed Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study
title_short Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study
title_sort perceptions of parents on satisfaction with care in the pediatric intensive care unit: the empathic study
url http://hdl.handle.net/20.500.11937/20208