Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective

The paper addresses organisational usage of Information and Communication Technology (ICT) from a developing country perspective. Applying three dimensions of environmental pressures—coercive pressures, normative pressures and mimetic pressures—with the two fundamental antecedents of Technology Acce...

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Main Authors: Azam, Shah, Quaddus, Mohammed
Other Authors: Raj Pillai
Format: Conference Paper
Published: ANZAM 2012
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/19979
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author Azam, Shah
Quaddus, Mohammed
author2 Raj Pillai
author_facet Raj Pillai
Azam, Shah
Quaddus, Mohammed
author_sort Azam, Shah
building Curtin Institutional Repository
collection Online Access
description The paper addresses organisational usage of Information and Communication Technology (ICT) from a developing country perspective. Applying three dimensions of environmental pressures—coercive pressures, normative pressures and mimetic pressures—with the two fundamental antecedents of Technology Acceptance Model (TAM)—perceived usefulness and ease of use—this study attempts to look at the effects of external forces on the adoption and use of ICT by SMEs in Bangladesh. PLS based path modelling with a cross-sectional dataset of 557 SMEs in Bangladesh reveals a significant association of normative pressures, coercive pressures, perceived usefulness and perceived ease of use with SMEs intention to use ICT. The path analysis further demonstrates a strong and significant effect of intention on actual ICT usage behaviour. The study concludes with implications of the results.
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institution Curtin University Malaysia
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publishDate 2012
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spelling curtin-20.500.11937-199792023-02-02T07:57:39Z Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective Azam, Shah Quaddus, Mohammed Raj Pillai Mustafa Ozbilgin Bill Harley Charmine Hartel environmental pressure Internet based digital technology intention and actual usage behaviour technology acceptance model The paper addresses organisational usage of Information and Communication Technology (ICT) from a developing country perspective. Applying three dimensions of environmental pressures—coercive pressures, normative pressures and mimetic pressures—with the two fundamental antecedents of Technology Acceptance Model (TAM)—perceived usefulness and ease of use—this study attempts to look at the effects of external forces on the adoption and use of ICT by SMEs in Bangladesh. PLS based path modelling with a cross-sectional dataset of 557 SMEs in Bangladesh reveals a significant association of normative pressures, coercive pressures, perceived usefulness and perceived ease of use with SMEs intention to use ICT. The path analysis further demonstrates a strong and significant effect of intention on actual ICT usage behaviour. The study concludes with implications of the results. 2012 Conference Paper http://hdl.handle.net/20.500.11937/19979 ANZAM fulltext
spellingShingle environmental pressure
Internet based digital technology
intention and actual usage behaviour
technology acceptance model
Azam, Shah
Quaddus, Mohammed
Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective
title Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective
title_full Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective
title_fullStr Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective
title_full_unstemmed Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective
title_short Information and Communication Technology Usage by SMEs in a Developing Country: An Environmental Perspective
title_sort information and communication technology usage by smes in a developing country: an environmental perspective
topic environmental pressure
Internet based digital technology
intention and actual usage behaviour
technology acceptance model
url http://hdl.handle.net/20.500.11937/19979