Introduction: Call centres, the networked economy and the value chain

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Introduction: Call centres, the networked economy and the value chain

Bibliographic Details
Main Authors:	Rainnie, Alistair, Barrett, R., Burgess, John, Connell, Julia
Format:	Journal Article
Published:	Sage Publications Ltd. 2008
Online Access:	http://hdl.handle.net/20.500.11937/19971

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