Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments

Due to the chronic shortages of GPs in Australian rural and remote regions, considerable numbers of international medical graduates (IMG) have been recruited. IMG experience many difficulties when relocating to Australia with one of the most significant being effective GP patient communication. Give...

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Main Authors: Sommer, J., Macdonald, W., Bulsara, C., Lim, David
Format: Journal Article
Published: The Australian Journal of Primary Health, La Trobe University 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/19579
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author Sommer, J.
Macdonald, W.
Bulsara, C.
Lim, David
author_facet Sommer, J.
Macdonald, W.
Bulsara, C.
Lim, David
author_sort Sommer, J.
building Curtin Institutional Repository
collection Online Access
description Due to the chronic shortages of GPs in Australian rural and remote regions, considerable numbers of international medical graduates (IMG) have been recruited. IMG experience many difficulties when relocating to Australia with one of the most significant being effective GP patient communication. Given that this is essential for effective consultation it can have a substantial impact on health care. A purposive sample of seven practising GPs (five IMG, two Australian-trained doctors (ATD)) was interviewed using a semistructured face-to-face interviewing technique. GPs from Nigeria, Egypt, United Kingdom, India, Singapore and Australia participated. Interviews were transcribed and then coded. The authors used qualitative thematic analysis of interview transcripts to identify common themes. IMG-patient communication barriers were considered significant in the Wheatbelt region as identified by both IMG and ATD. ATD indicated they were aware of IMG-patient communication issues resulting in subsequent consults with patients to explain results and diagnoses. Significantly, a lack of communication between ATD and IMG also emerged, creating a further barrier to effective communication. Analysis of the data generated several important findings that rural GP networks should consider when integrating new IMG into the community. Addressing the challenges related to cross-cultural differences should be a priority, in order to enable effective communication. More open communication between ATD and IMG about GP-patient communication barriers and education programs around GP-patient communication would help both GP and patient satisfaction.
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spelling curtin-20.500.11937-195792017-09-13T16:04:39Z Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments Sommer, J. Macdonald, W. Bulsara, C. Lim, David rural Australian-trained doctor Due to the chronic shortages of GPs in Australian rural and remote regions, considerable numbers of international medical graduates (IMG) have been recruited. IMG experience many difficulties when relocating to Australia with one of the most significant being effective GP patient communication. Given that this is essential for effective consultation it can have a substantial impact on health care. A purposive sample of seven practising GPs (five IMG, two Australian-trained doctors (ATD)) was interviewed using a semistructured face-to-face interviewing technique. GPs from Nigeria, Egypt, United Kingdom, India, Singapore and Australia participated. Interviews were transcribed and then coded. The authors used qualitative thematic analysis of interview transcripts to identify common themes. IMG-patient communication barriers were considered significant in the Wheatbelt region as identified by both IMG and ATD. ATD indicated they were aware of IMG-patient communication issues resulting in subsequent consults with patients to explain results and diagnoses. Significantly, a lack of communication between ATD and IMG also emerged, creating a further barrier to effective communication. Analysis of the data generated several important findings that rural GP networks should consider when integrating new IMG into the community. Addressing the challenges related to cross-cultural differences should be a priority, in order to enable effective communication. More open communication between ATD and IMG about GP-patient communication barriers and education programs around GP-patient communication would help both GP and patient satisfaction. 2011 Journal Article http://hdl.handle.net/20.500.11937/19579 10.1071/PY11030 The Australian Journal of Primary Health, La Trobe University restricted
spellingShingle rural
Australian-trained doctor
Sommer, J.
Macdonald, W.
Bulsara, C.
Lim, David
Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments
title Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments
title_full Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments
title_fullStr Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments
title_full_unstemmed Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments
title_short Grunt language versus accent: the perceived communication barriers between international medical graduates and patients in Central Wheatbelt catchments
title_sort grunt language versus accent: the perceived communication barriers between international medical graduates and patients in central wheatbelt catchments
topic rural
Australian-trained doctor
url http://hdl.handle.net/20.500.11937/19579