Empowering patient-physician interactions: impact on patient trust

Several trends in the healthcare industry are bringing patient empowerment to the forefront, however, at the same time cost cutting and managed health care policies are also eroding patient trust. While patients differ in their desire to actively participate in and take on responsibility for medical...

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Main Authors: Ouschan, Robyn, Sweeney, Jillian, Johnson, L.
Other Authors: Ruth Rentschler
Format: Conference Paper
Published: Deakin University 2005
Online Access:http://hdl.handle.net/20.500.11937/19571
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author Ouschan, Robyn
Sweeney, Jillian
Johnson, L.
author2 Ruth Rentschler
author_facet Ruth Rentschler
Ouschan, Robyn
Sweeney, Jillian
Johnson, L.
author_sort Ouschan, Robyn
building Curtin Institutional Repository
collection Online Access
description Several trends in the healthcare industry are bringing patient empowerment to the forefront, however, at the same time cost cutting and managed health care policies are also eroding patient trust. While patients differ in their desire to actively participate in and take on responsibility for medical-decision making, some health care conditions such as chronic illnesses (e.g., diabetes) require a significant amount of self-management and thus call for a collaborative patient-physician relationship. This study examines whether empowering patient-physician consultations measured through three patient empowerment dimensions (patient control, patient participation, physician support) enhance patients trust in their physician. The results of a comprehensive survey of patients with chronic illness conditions support that all three patient empowerment dimensions have a positive impact on patient trust.
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institution Curtin University Malaysia
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publishDate 2005
publisher Deakin University
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spelling curtin-20.500.11937-195712022-10-20T04:45:27Z Empowering patient-physician interactions: impact on patient trust Ouschan, Robyn Sweeney, Jillian Johnson, L. Ruth Rentschler John Hall Several trends in the healthcare industry are bringing patient empowerment to the forefront, however, at the same time cost cutting and managed health care policies are also eroding patient trust. While patients differ in their desire to actively participate in and take on responsibility for medical-decision making, some health care conditions such as chronic illnesses (e.g., diabetes) require a significant amount of self-management and thus call for a collaborative patient-physician relationship. This study examines whether empowering patient-physician consultations measured through three patient empowerment dimensions (patient control, patient participation, physician support) enhance patients trust in their physician. The results of a comprehensive survey of patients with chronic illness conditions support that all three patient empowerment dimensions have a positive impact on patient trust. 2005 Conference Paper http://hdl.handle.net/20.500.11937/19571 Deakin University restricted
spellingShingle Ouschan, Robyn
Sweeney, Jillian
Johnson, L.
Empowering patient-physician interactions: impact on patient trust
title Empowering patient-physician interactions: impact on patient trust
title_full Empowering patient-physician interactions: impact on patient trust
title_fullStr Empowering patient-physician interactions: impact on patient trust
title_full_unstemmed Empowering patient-physician interactions: impact on patient trust
title_short Empowering patient-physician interactions: impact on patient trust
title_sort empowering patient-physician interactions: impact on patient trust
url http://hdl.handle.net/20.500.11937/19571