Recipients of governance: Trust and the employee perspective

Purpose - to introduce trust as related to organizational design and management within the broader domain of governance and report on case study research on trust carried out in a large Australian organization. Design/methodology/approach - This paper is in three parts. The first part reviews a sele...

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Main Author: Whiteley, Alma
Format: Journal Article
Published: Sumy, Ukraine 2007
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/18985
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author Whiteley, Alma
author_facet Whiteley, Alma
author_sort Whiteley, Alma
building Curtin Institutional Repository
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description Purpose - to introduce trust as related to organizational design and management within the broader domain of governance and report on case study research on trust carried out in a large Australian organization. Design/methodology/approach - This paper is in three parts. The first part reviews a selection of ideas and recent writers on trust; the second part describes the methodology of the case study research which focused on relationship management where trust emerged as an important element of relationships. This is followed by examples from the findings. The third part addresses insights and future research. Originality/value - The study of trust has become an important topic for management and corporate governance during recent years. After discussing scholarly interpretations of trust, empirical research findings are used to provide insight into how employees actually understand and interpret trust.
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spelling curtin-20.500.11937-189852017-03-08T13:10:10Z Recipients of governance: Trust and the employee perspective Whiteley, Alma organizational governance Trust relationship management Purpose - to introduce trust as related to organizational design and management within the broader domain of governance and report on case study research on trust carried out in a large Australian organization. Design/methodology/approach - This paper is in three parts. The first part reviews a selection of ideas and recent writers on trust; the second part describes the methodology of the case study research which focused on relationship management where trust emerged as an important element of relationships. This is followed by examples from the findings. The third part addresses insights and future research. Originality/value - The study of trust has become an important topic for management and corporate governance during recent years. After discussing scholarly interpretations of trust, empirical research findings are used to provide insight into how employees actually understand and interpret trust. 2007 Journal Article http://hdl.handle.net/20.500.11937/18985 Sumy, Ukraine restricted
spellingShingle organizational governance
Trust
relationship management
Whiteley, Alma
Recipients of governance: Trust and the employee perspective
title Recipients of governance: Trust and the employee perspective
title_full Recipients of governance: Trust and the employee perspective
title_fullStr Recipients of governance: Trust and the employee perspective
title_full_unstemmed Recipients of governance: Trust and the employee perspective
title_short Recipients of governance: Trust and the employee perspective
title_sort recipients of governance: trust and the employee perspective
topic organizational governance
Trust
relationship management
url http://hdl.handle.net/20.500.11937/18985