APA (7th ed.) Citation

Kusumasondjaja, S., Shanka, T., Marchegiani, C., & Sanders, D. (2011). Credibility of online reviews and initial online trust in hotel services: The roles of similarity and review quality. Australian and New Zealand Marketing Academy.

Chicago Style (17th ed.) Citation

Kusumasondjaja, Sony, Tekle Shanka, Chris Marchegiani, and Dale Sanders. Credibility of Online Reviews and Initial Online Trust in Hotel Services: The Roles of Similarity and Review Quality. Australian and New Zealand Marketing Academy, 2011.

MLA (9th ed.) Citation

Kusumasondjaja, Sony, et al. Credibility of Online Reviews and Initial Online Trust in Hotel Services: The Roles of Similarity and Review Quality. Australian and New Zealand Marketing Academy, 2011.