Selection of dispute resolution methods: factor analysis approach
Purpose: The purpose of this research is to discover the behavior of dispute resolution in the Malaysian construction industry by analyzing factors that affect the selection of dispute resolution methods using factor analysis approach. Design/methodology/approach: Preliminary interviews and a questi...
| Main Authors: | , |
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| Format: | Journal Article |
| Published: |
Emerald
2012
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| Online Access: | http://hdl.handle.net/20.500.11937/18856 |
| _version_ | 1848749866734321664 |
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| author | Chong, Heap Yih Zin, R. |
| author_facet | Chong, Heap Yih Zin, R. |
| author_sort | Chong, Heap Yih |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Purpose: The purpose of this research is to discover the behavior of dispute resolution in the Malaysian construction industry by analyzing factors that affect the selection of dispute resolution methods using factor analysis approach. Design/methodology/approach: Preliminary interviews and a questionnaire survey were conducted. Dispute resolution methods were grouped and discussed together, based on the similarity of their characteristics, and used for the questionnaire survey. This research approach is different from the earlier studies that mostly focused on a single dispute resolution method. The data were further analyzed with factor analysis. This improved the data interpretation. Findings: Seven latent factors were extracted and revealed that the contractors and developers preferred alternative dispute resolution (ADR). However, the appreciation of the outcomes of ADR was perceived to be very low. Arbitration and litigation were in part accepted and agreed upon by the respondents. Originality/value: The combined results from the literature review on the stages of dispute resolution and the latent factors affecting the selection of dispute resolution methods could assist in decision making. The selection of ADR or non‐ADR itself is not a major issue; rather, there is a concern for increased efficiency and an appreciation of the methods in the construction industry are more demanding. |
| first_indexed | 2025-11-14T07:27:45Z |
| format | Journal Article |
| id | curtin-20.500.11937-18856 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:27:45Z |
| publishDate | 2012 |
| publisher | Emerald |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-188562017-09-13T13:43:51Z Selection of dispute resolution methods: factor analysis approach Chong, Heap Yih Zin, R. Dispute resolution Construction management Malaysia Factor analysis Construction industry Purpose: The purpose of this research is to discover the behavior of dispute resolution in the Malaysian construction industry by analyzing factors that affect the selection of dispute resolution methods using factor analysis approach. Design/methodology/approach: Preliminary interviews and a questionnaire survey were conducted. Dispute resolution methods were grouped and discussed together, based on the similarity of their characteristics, and used for the questionnaire survey. This research approach is different from the earlier studies that mostly focused on a single dispute resolution method. The data were further analyzed with factor analysis. This improved the data interpretation. Findings: Seven latent factors were extracted and revealed that the contractors and developers preferred alternative dispute resolution (ADR). However, the appreciation of the outcomes of ADR was perceived to be very low. Arbitration and litigation were in part accepted and agreed upon by the respondents. Originality/value: The combined results from the literature review on the stages of dispute resolution and the latent factors affecting the selection of dispute resolution methods could assist in decision making. The selection of ADR or non‐ADR itself is not a major issue; rather, there is a concern for increased efficiency and an appreciation of the methods in the construction industry are more demanding. 2012 Journal Article http://hdl.handle.net/20.500.11937/18856 10.1108/09699981211237120 Emerald restricted |
| spellingShingle | Dispute resolution Construction management Malaysia Factor analysis Construction industry Chong, Heap Yih Zin, R. Selection of dispute resolution methods: factor analysis approach |
| title | Selection of dispute resolution methods: factor analysis approach |
| title_full | Selection of dispute resolution methods: factor analysis approach |
| title_fullStr | Selection of dispute resolution methods: factor analysis approach |
| title_full_unstemmed | Selection of dispute resolution methods: factor analysis approach |
| title_short | Selection of dispute resolution methods: factor analysis approach |
| title_sort | selection of dispute resolution methods: factor analysis approach |
| topic | Dispute resolution Construction management Malaysia Factor analysis Construction industry |
| url | http://hdl.handle.net/20.500.11937/18856 |