Institutional factors and the postgraduate student experience
Purpose – Few studies have evaluated the satisfaction of mature-aged postgraduate students. The purpose of this paper is to determine postgraduate coursework students' service expectations in regard to academic course quality, university services and industry links. Design/methodology/approach...
| Main Authors: | , |
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| Format: | Journal Article |
| Published: |
MCB University Press
2013
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| Online Access: | http://hdl.handle.net/20.500.11937/18708 |
| _version_ | 1848749822629117952 |
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| author | Jancey, Jonine Burns, Sharyn |
| author_facet | Jancey, Jonine Burns, Sharyn |
| author_sort | Jancey, Jonine |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Purpose – Few studies have evaluated the satisfaction of mature-aged postgraduate students. The purpose of this paper is to determine postgraduate coursework students' service expectations in regard to academic course quality, university services and industry links. Design/methodology/approach – A case study of 51 taught postgraduate students enrolled in the School of Public Health nested postgraduate courses was conducted. Students completed an online self-complete survey (response rate of 58 per cent). Descriptive statistics and unilabiate analysis (chi-square) were used to explore associations between variables. Findings – Postgraduate taught students come from a variety of career backgrounds. They place a great deal of importance on their educational experience, especially in regard to academic factors: reputable degree; skilled engaging teachers; access to online resources; ready contact with academics; and supportive enrolment processes. Practical implications – A greater awareness of student expectations equips universities to provide a more meaningful pedagogical experience and to better address the unique needs of postgraduate students. This is likely to enhance lifelong learning and support retention and progression rates. Originality/value – This research provides a case study of a specific group of postgraduate students and helps understand some of the unique requirements of this postgraduate group, which is largely older, female, domestic students. |
| first_indexed | 2025-11-14T07:27:03Z |
| format | Journal Article |
| id | curtin-20.500.11937-18708 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:27:03Z |
| publishDate | 2013 |
| publisher | MCB University Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-187082017-09-13T13:46:03Z Institutional factors and the postgraduate student experience Jancey, Jonine Burns, Sharyn Purpose – Few studies have evaluated the satisfaction of mature-aged postgraduate students. The purpose of this paper is to determine postgraduate coursework students' service expectations in regard to academic course quality, university services and industry links. Design/methodology/approach – A case study of 51 taught postgraduate students enrolled in the School of Public Health nested postgraduate courses was conducted. Students completed an online self-complete survey (response rate of 58 per cent). Descriptive statistics and unilabiate analysis (chi-square) were used to explore associations between variables. Findings – Postgraduate taught students come from a variety of career backgrounds. They place a great deal of importance on their educational experience, especially in regard to academic factors: reputable degree; skilled engaging teachers; access to online resources; ready contact with academics; and supportive enrolment processes. Practical implications – A greater awareness of student expectations equips universities to provide a more meaningful pedagogical experience and to better address the unique needs of postgraduate students. This is likely to enhance lifelong learning and support retention and progression rates. Originality/value – This research provides a case study of a specific group of postgraduate students and helps understand some of the unique requirements of this postgraduate group, which is largely older, female, domestic students. 2013 Journal Article http://hdl.handle.net/20.500.11937/18708 10.1108/QAE-Nov-2011-0069 MCB University Press fulltext |
| spellingShingle | Jancey, Jonine Burns, Sharyn Institutional factors and the postgraduate student experience |
| title | Institutional factors and the postgraduate student experience |
| title_full | Institutional factors and the postgraduate student experience |
| title_fullStr | Institutional factors and the postgraduate student experience |
| title_full_unstemmed | Institutional factors and the postgraduate student experience |
| title_short | Institutional factors and the postgraduate student experience |
| title_sort | institutional factors and the postgraduate student experience |
| url | http://hdl.handle.net/20.500.11937/18708 |