APA (7th ed.) Citation

Sharma, P., Tam, J., & Kim, N. (2015). Service role and outcome as moderators in intercultural service encounters. Emerald Group Publishing.

Chicago Style (17th ed.) Citation

Sharma, Piyush, J.L Tam, and N. Kim. Service Role and Outcome as Moderators in Intercultural Service Encounters. Emerald Group Publishing, 2015.

MLA (9th ed.) Citation

Sharma, Piyush, et al. Service Role and Outcome as Moderators in Intercultural Service Encounters. Emerald Group Publishing, 2015.