Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?

This study examines possible moderating effects of generational differences (Baby Boomers, Generation X, Millennials) on the relationship between job burnout (emotional exhaustion, cynicism, reduced professional efficacy) and employee satisfaction and turnover intention, as well as its moderating ef...

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Main Authors: Lu, A., Gursoy, D
Format: Journal Article
Published: SAGE 2013
Online Access:http://hdl.handle.net/20.500.11937/18544
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author Lu, A.
Gursoy, D
author_facet Lu, A.
Gursoy, D
author_sort Lu, A.
building Curtin Institutional Repository
collection Online Access
description This study examines possible moderating effects of generational differences (Baby Boomers, Generation X, Millennials) on the relationship between job burnout (emotional exhaustion, cynicism, reduced professional efficacy) and employee satisfaction and turnover intention, as well as its moderating effects on the relationship between employee satisfaction and turnover intention using data collected from employees of a midscale chain hotel. Findings indicate that generational differences between Baby Boomers and Millennials have significant moderating effects on the relationship between emotional exhaustion and job satisfaction and turnover intention, and on the relationship between job satisfaction and turnover intention.
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institution Curtin University Malaysia
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publishDate 2013
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spelling curtin-20.500.11937-185442017-09-13T13:46:02Z Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter? Lu, A. Gursoy, D This study examines possible moderating effects of generational differences (Baby Boomers, Generation X, Millennials) on the relationship between job burnout (emotional exhaustion, cynicism, reduced professional efficacy) and employee satisfaction and turnover intention, as well as its moderating effects on the relationship between employee satisfaction and turnover intention using data collected from employees of a midscale chain hotel. Findings indicate that generational differences between Baby Boomers and Millennials have significant moderating effects on the relationship between emotional exhaustion and job satisfaction and turnover intention, and on the relationship between job satisfaction and turnover intention. 2013 Journal Article http://hdl.handle.net/20.500.11937/18544 10.1177/1096348013495696 SAGE restricted
spellingShingle Lu, A.
Gursoy, D
Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?
title Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?
title_full Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?
title_fullStr Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?
title_full_unstemmed Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?
title_short Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?
title_sort impact of job burnout on satisfaction and turnover intention: do generational differences matter?
url http://hdl.handle.net/20.500.11937/18544