Threat, Efficacy and Message Framing in Consumer Healthcare

Purpose: The purpose of this paper is to empirically examine the interactive effects of message framing, perceived threat and efficacy appeals on attitudes/intentions towards consumer healthcare communications, particularly, cataract surgery. Design/methodology/approach: This paper develops two conc...

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Main Authors: Nachiketas, N., Sivakumaran, B., Kalro, A., Sharma, Piyush
Format: Journal Article
Published: Emerald Group Publishing Limited 2017
Online Access:http://hdl.handle.net/20.500.11937/18262
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author Nachiketas, N.
Sivakumaran, B.
Kalro, A.
Sharma, Piyush
author_facet Nachiketas, N.
Sivakumaran, B.
Kalro, A.
Sharma, Piyush
author_sort Nachiketas, N.
building Curtin Institutional Repository
collection Online Access
description Purpose: The purpose of this paper is to empirically examine the interactive effects of message framing, perceived threat and efficacy appeals on attitudes/intentions towards consumer healthcare communications, particularly, cataract surgery. Design/methodology/approach: This paper develops two conceptual models dealing with threat, efficacy and framing and tests them with data collected from two field experiments. Findings: The results reveal that high efficacy messages in combination with high threat or loss-framed messages have a significant positive influence on consumer attitudes and intentions in the consumer healthcare arena. Practical implications: The findings have managerial value and public policy implications for healthcare officials in developing effective communications material. Specifically, this paper recommends that high threat, high efficacy and loss-framed efficacy messages be used. Originality/value: This research extends previous work by demonstrating the effectiveness of threat appeals and framing on consumer attitudes and intentions to undergo cataract surgery. It also demonstrates the use of communication models in the healthcare domain.
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T07:25:00Z
publishDate 2017
publisher Emerald Group Publishing Limited
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spelling curtin-20.500.11937-182622020-07-22T03:42:43Z Threat, Efficacy and Message Framing in Consumer Healthcare Nachiketas, N. Sivakumaran, B. Kalro, A. Sharma, Piyush Purpose: The purpose of this paper is to empirically examine the interactive effects of message framing, perceived threat and efficacy appeals on attitudes/intentions towards consumer healthcare communications, particularly, cataract surgery. Design/methodology/approach: This paper develops two conceptual models dealing with threat, efficacy and framing and tests them with data collected from two field experiments. Findings: The results reveal that high efficacy messages in combination with high threat or loss-framed messages have a significant positive influence on consumer attitudes and intentions in the consumer healthcare arena. Practical implications: The findings have managerial value and public policy implications for healthcare officials in developing effective communications material. Specifically, this paper recommends that high threat, high efficacy and loss-framed efficacy messages be used. Originality/value: This research extends previous work by demonstrating the effectiveness of threat appeals and framing on consumer attitudes and intentions to undergo cataract surgery. It also demonstrates the use of communication models in the healthcare domain. 2017 Journal Article http://hdl.handle.net/20.500.11937/18262 10.1108/MIP-07-2016-0117 Emerald Group Publishing Limited fulltext
spellingShingle Nachiketas, N.
Sivakumaran, B.
Kalro, A.
Sharma, Piyush
Threat, Efficacy and Message Framing in Consumer Healthcare
title Threat, Efficacy and Message Framing in Consumer Healthcare
title_full Threat, Efficacy and Message Framing in Consumer Healthcare
title_fullStr Threat, Efficacy and Message Framing in Consumer Healthcare
title_full_unstemmed Threat, Efficacy and Message Framing in Consumer Healthcare
title_short Threat, Efficacy and Message Framing in Consumer Healthcare
title_sort threat, efficacy and message framing in consumer healthcare
url http://hdl.handle.net/20.500.11937/18262