Developing and validating a multidimensional nonprofit brand orientation scale

Operating in a progressively more competitive and turbulent environment, nonprofit organizations are beginning to recognize the need to become more "businesslike" and of the value of marketing in achieving a competitive advantage. Whilst marketing alone is not purported to be a "quick...

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Main Authors: Ewing, Michael, Napoli, Julie
Format: Journal Article
Published: Elsevier 2005
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/18164
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author Ewing, Michael
Napoli, Julie
author_facet Ewing, Michael
Napoli, Julie
author_sort Ewing, Michael
building Curtin Institutional Repository
collection Online Access
description Operating in a progressively more competitive and turbulent environment, nonprofit organizations are beginning to recognize the need to become more "businesslike" and of the value of marketing in achieving a competitive advantage. Whilst marketing alone is not purported to be a "quick-fix" elixir in this regard, it does have the potential to make a useful and ongoing contribution to organizational performance in the nonprofit sector. Indeed, marketing scholars have for some time now been examining the role, function, relevance and transferability of various marketing principles and practices to nonprofit organizations. Surprisingly, the concept of brand management has been largely overlooked in this process. Using Keller's [Harv. Bus. Rev. 78 (2000) 147] brand report card (BRC) as a point of departure, this article describes the development of a reliable, valid and generalizable multidimensional scale to assess nonprofit brand orientation (NBO). Findings from two empirical surveys are presented, conclusions drawn and future research directions outlined.
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spelling curtin-20.500.11937-181642017-09-13T15:56:52Z Developing and validating a multidimensional nonprofit brand orientation scale Ewing, Michael Napoli, Julie scale development nonprofit organizations brand orientation Operating in a progressively more competitive and turbulent environment, nonprofit organizations are beginning to recognize the need to become more "businesslike" and of the value of marketing in achieving a competitive advantage. Whilst marketing alone is not purported to be a "quick-fix" elixir in this regard, it does have the potential to make a useful and ongoing contribution to organizational performance in the nonprofit sector. Indeed, marketing scholars have for some time now been examining the role, function, relevance and transferability of various marketing principles and practices to nonprofit organizations. Surprisingly, the concept of brand management has been largely overlooked in this process. Using Keller's [Harv. Bus. Rev. 78 (2000) 147] brand report card (BRC) as a point of departure, this article describes the development of a reliable, valid and generalizable multidimensional scale to assess nonprofit brand orientation (NBO). Findings from two empirical surveys are presented, conclusions drawn and future research directions outlined. 2005 Journal Article http://hdl.handle.net/20.500.11937/18164 10.1016/j.jbusres.2003.09.012 Elsevier restricted
spellingShingle scale development
nonprofit organizations
brand orientation
Ewing, Michael
Napoli, Julie
Developing and validating a multidimensional nonprofit brand orientation scale
title Developing and validating a multidimensional nonprofit brand orientation scale
title_full Developing and validating a multidimensional nonprofit brand orientation scale
title_fullStr Developing and validating a multidimensional nonprofit brand orientation scale
title_full_unstemmed Developing and validating a multidimensional nonprofit brand orientation scale
title_short Developing and validating a multidimensional nonprofit brand orientation scale
title_sort developing and validating a multidimensional nonprofit brand orientation scale
topic scale development
nonprofit organizations
brand orientation
url http://hdl.handle.net/20.500.11937/18164