Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event
This historical study examines the actions of the Australian former asbestos company, James Hardie, when faced with a potentially ruinous corporate scandal between 2001 and 2007. The company became vilified as public awareness grew of the damage to public health its use of asbestos had caused. In re...
| Main Authors: | , , , |
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| Format: | Journal Article |
| Published: |
Routledge Taylor & Francis Group
2016
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| Online Access: | http://www.tandfonline.com/loi/fbsh20#.Vt_Y2E1f270 http://hdl.handle.net/20.500.11937/17859 |
| _version_ | 1848749580040011776 |
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| author | O'Connell, B. De Lange, Paul Stoner, G. Sangster, A. |
| author_facet | O'Connell, B. De Lange, Paul Stoner, G. Sangster, A. |
| author_sort | O'Connell, B. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This historical study examines the actions of the Australian former asbestos company, James Hardie, when faced with a potentially ruinous corporate scandal between 2001 and 2007. The company became vilified as public awareness grew of the damage to public health its use of asbestos had caused. In response, it set-up a knowingly underfunded compensation fund supported by a strategy of misinformation and denial. Its actions are analysed using Oliver’s typology of strategic responses and theories of crisis management and crisis communications, providing insights into the company’s motivations for adopting strategies that took it to the brink of financial collapse. |
| first_indexed | 2025-11-14T07:23:11Z |
| format | Journal Article |
| id | curtin-20.500.11937-17859 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:23:11Z |
| publishDate | 2016 |
| publisher | Routledge Taylor & Francis Group |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-178592018-03-29T09:06:20Z Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event O'Connell, B. De Lange, Paul Stoner, G. Sangster, A. This historical study examines the actions of the Australian former asbestos company, James Hardie, when faced with a potentially ruinous corporate scandal between 2001 and 2007. The company became vilified as public awareness grew of the damage to public health its use of asbestos had caused. In response, it set-up a knowingly underfunded compensation fund supported by a strategy of misinformation and denial. Its actions are analysed using Oliver’s typology of strategic responses and theories of crisis management and crisis communications, providing insights into the company’s motivations for adopting strategies that took it to the brink of financial collapse. 2016 Journal Article http://hdl.handle.net/20.500.11937/17859 10.1080/00076791.2015.1128896 http://www.tandfonline.com/loi/fbsh20#.Vt_Y2E1f270 Routledge Taylor & Francis Group restricted |
| spellingShingle | O'Connell, B. De Lange, Paul Stoner, G. Sangster, A. Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event |
| title | Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event |
| title_full | Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event |
| title_fullStr | Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event |
| title_full_unstemmed | Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event |
| title_short | Strategic Manoeuvres and Impression Management: Communication Approaches in the Case of a Crisis Event |
| title_sort | strategic manoeuvres and impression management: communication approaches in the case of a crisis event |
| url | http://www.tandfonline.com/loi/fbsh20#.Vt_Y2E1f270 http://hdl.handle.net/20.500.11937/17859 |