Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France

The measurement and evaluation of employee performance are crucial aspects of the management accounting system because of their effects on employee motivation. It is therefore important for management accountants to understand how such effects occur. Fairness may be a key explanatory factor. This st...

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Main Authors: Lau, James (Chong M.), Oger, B.
Format: Journal Article
Published: J A I Press Inc. 2012
Online Access:http://hdl.handle.net/20.500.11937/17760
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author Lau, James (Chong M.)
Oger, B.
author_facet Lau, James (Chong M.)
Oger, B.
author_sort Lau, James (Chong M.)
building Curtin Institutional Repository
collection Online Access
description The measurement and evaluation of employee performance are crucial aspects of the management accounting system because of their effects on employee motivation. It is therefore important for management accountants to understand how such effects occur. Fairness may be a key explanatory factor. This study proposes that the effects of the fairness of employee performance measurement and evaluation procedures on employee job satisfaction and organizational commitment are indirect. The results, based on a sample of 60 French managers, support these expectations. For the relationship between procedural fairness and job satisfaction, the effects are indirect through trust and fairness of outcomes. For the relationship between procedural fairness and organizational commitment, the effects are indirect through fairness of outcome, trust and job satisfaction. The results also indicate that affective effects through trust and satisfaction are substantially stronger than that through fairness of outcome. Fair performance evaluation procedures therefore do more than the mere provision of equitable outcomes among French managers.
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spelling curtin-20.500.11937-177602017-09-13T15:43:30Z Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France Lau, James (Chong M.) Oger, B. The measurement and evaluation of employee performance are crucial aspects of the management accounting system because of their effects on employee motivation. It is therefore important for management accountants to understand how such effects occur. Fairness may be a key explanatory factor. This study proposes that the effects of the fairness of employee performance measurement and evaluation procedures on employee job satisfaction and organizational commitment are indirect. The results, based on a sample of 60 French managers, support these expectations. For the relationship between procedural fairness and job satisfaction, the effects are indirect through trust and fairness of outcomes. For the relationship between procedural fairness and organizational commitment, the effects are indirect through fairness of outcome, trust and job satisfaction. The results also indicate that affective effects through trust and satisfaction are substantially stronger than that through fairness of outcome. Fair performance evaluation procedures therefore do more than the mere provision of equitable outcomes among French managers. 2012 Journal Article http://hdl.handle.net/20.500.11937/17760 10.1016/j.adiac.2012.09.009 J A I Press Inc. restricted
spellingShingle Lau, James (Chong M.)
Oger, B.
Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France
title Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France
title_full Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France
title_fullStr Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France
title_full_unstemmed Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France
title_short Behavioral effects of fairness in performance measurement and evaluation systems: Empirical evidence from France
title_sort behavioral effects of fairness in performance measurement and evaluation systems: empirical evidence from france
url http://hdl.handle.net/20.500.11937/17760