Library discovery systems and their users: a case study from Curtin University Library

Discovery systems are now increasingly the dominant technology through which clients discover and access the information resources held by academic and research libraries. However, as yet, little work has been done to explore the use and impact of discovery systems on user behaviour. This article ex...

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Main Author: Wells, David
Format: Journal Article
Published: Australian Library and Information Association 2016
Online Access:http://hdl.handle.net/20.500.11937/17338
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author Wells, David
author_facet Wells, David
author_sort Wells, David
building Curtin Institutional Repository
collection Online Access
description Discovery systems are now increasingly the dominant technology through which clients discover and access the information resources held by academic and research libraries. However, as yet, little work has been done to explore the use and impact of discovery systems on user behaviour. This article examines transactional logs from the Ex Libris Primo installation of Curtin University Library sampled between 2013 and 2015, together with the results of a user survey conducted in 2014, to investigate actual patterns of use and perceptions of value in the available discovery system functionality. The evidence collected supports the original contention of discovery system designers that the single-search box approach adopted by Google and other internet search engines is an appropriate form for library catalogue design. On the other hand, discovery system users clearly value functionality corresponding to traditional library tasks over attempts to locate the catalogue in the conceptual framework of social media.
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-173382017-12-18T06:28:05Z Library discovery systems and their users: a case study from Curtin University Library Wells, David Discovery systems are now increasingly the dominant technology through which clients discover and access the information resources held by academic and research libraries. However, as yet, little work has been done to explore the use and impact of discovery systems on user behaviour. This article examines transactional logs from the Ex Libris Primo installation of Curtin University Library sampled between 2013 and 2015, together with the results of a user survey conducted in 2014, to investigate actual patterns of use and perceptions of value in the available discovery system functionality. The evidence collected supports the original contention of discovery system designers that the single-search box approach adopted by Google and other internet search engines is an appropriate form for library catalogue design. On the other hand, discovery system users clearly value functionality corresponding to traditional library tasks over attempts to locate the catalogue in the conceptual framework of social media. 2016 Journal Article http://hdl.handle.net/20.500.11937/17338 10.1080/00048623.2016.1187249 Australian Library and Information Association fulltext
spellingShingle Wells, David
Library discovery systems and their users: a case study from Curtin University Library
title Library discovery systems and their users: a case study from Curtin University Library
title_full Library discovery systems and their users: a case study from Curtin University Library
title_fullStr Library discovery systems and their users: a case study from Curtin University Library
title_full_unstemmed Library discovery systems and their users: a case study from Curtin University Library
title_short Library discovery systems and their users: a case study from Curtin University Library
title_sort library discovery systems and their users: a case study from curtin university library
url http://hdl.handle.net/20.500.11937/17338