Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study
The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount ofdebate in the IS/IT literature amongst the researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of r...
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| Format: | Conference Paper |
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Edith Cowan University
2000
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| Online Access: | http://hdl.handle.net/20.500.11937/17250 |
| _version_ | 1848749414469861376 |
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| author | Lin, Chad Pervan, Graham |
| author2 | Janice Burn |
| author_facet | Janice Burn Lin, Chad Pervan, Graham |
| author_sort | Lin, Chad |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount ofdebate in the IS/IT literature amongst the researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of research into the current Australian practice and processes of IS/IT investment evaluation and benefits realisation was initiated. As part of this research program an in-depth case study of these practices and processes in a large government agency, with a mix of insourced and outsourced IS/IT activities, was conducted. Issues arising from study include a lack of a formal IS/IT investment evaluation methodology and a lack of understanding of the evaluation approach used, a lack of any (formal or informal) benefits realisation methodology and a lack of understanding of benefits management practices, the use of inappropriate measures, and conflicting motivations for outsourcing. |
| first_indexed | 2025-11-14T07:20:33Z |
| format | Conference Paper |
| id | curtin-20.500.11937-17250 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:20:33Z |
| publishDate | 2000 |
| publisher | Edith Cowan University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-172502017-05-30T08:03:28Z Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study Lin, Chad Pervan, Graham Janice Burn IS/IT management IT Investment IT Benefits Realisation IT Evaluation The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount ofdebate in the IS/IT literature amongst the researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of research into the current Australian practice and processes of IS/IT investment evaluation and benefits realisation was initiated. As part of this research program an in-depth case study of these practices and processes in a large government agency, with a mix of insourced and outsourced IS/IT activities, was conducted. Issues arising from study include a lack of a formal IS/IT investment evaluation methodology and a lack of understanding of the evaluation approach used, a lack of any (formal or informal) benefits realisation methodology and a lack of understanding of benefits management practices, the use of inappropriate measures, and conflicting motivations for outsourcing. 2000 Conference Paper http://hdl.handle.net/20.500.11937/17250 Edith Cowan University restricted |
| spellingShingle | IS/IT management IT Investment IT Benefits Realisation IT Evaluation Lin, Chad Pervan, Graham Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study |
| title | Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study |
| title_full | Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study |
| title_fullStr | Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study |
| title_full_unstemmed | Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study |
| title_short | Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study |
| title_sort | issues in the application of is/it investment evaluation and benefits realisation in organisations: preliminary results from a case study |
| topic | IS/IT management IT Investment IT Benefits Realisation IT Evaluation |
| url | http://hdl.handle.net/20.500.11937/17250 |