Trustworthiness Measure for e-Service
Traditionally, transactions were carried out face-to-face, now, they are carried out over the Internet. The infrastructure for the above business and information exchange could be client-server, peer-to-peer or mobile network environments, and very often users on the network carry out interactions i...
| Main Authors: | , , |
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| Format: | Conference Paper |
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University of New Brunswick, Canada
2005
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| Online Access: | http://epress.lib.uts.edu.au/research/bitstream/handle/10453/7035/2005003154.pdf?sequence=1 http://hdl.handle.net/20.500.11937/17101 |
| _version_ | 1848749367511482368 |
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| author | Chang, Elizabeth Hussain, Farookh Dillon, Tharam S. |
| author_facet | Chang, Elizabeth Hussain, Farookh Dillon, Tharam S. |
| author_sort | Chang, Elizabeth |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Traditionally, transactions were carried out face-to-face, now, they are carried out over the Internet. The infrastructure for the above business and information exchange could be client-server, peer-to-peer or mobile network environments, and very often users on the network carry out interactions in one of three forms:Anonymous (No names are identified in the communication)Pseudo-anonymous (Nicknames are used in the communication)Non-anonymous (Real names are used in the communication).Incapability or a fraudulent practice could occur when the seller or business provider or buyer (the agents on the network) does not behave in the manner that is mutually agreed or understood, especially if published terms and conditions exist.This paper evaluates currently existing trustworthiness systems and points out that currently there is no existing standardized measurement system for Quality of Service and outlines the methodology that we have developed for this. |
| first_indexed | 2025-11-14T07:19:49Z |
| format | Conference Paper |
| id | curtin-20.500.11937-17101 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:19:49Z |
| publishDate | 2005 |
| publisher | University of New Brunswick, Canada |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-171012017-05-30T08:12:17Z Trustworthiness Measure for e-Service Chang, Elizabeth Hussain, Farookh Dillon, Tharam S. Trustworthiness Measure e-Service Traditionally, transactions were carried out face-to-face, now, they are carried out over the Internet. The infrastructure for the above business and information exchange could be client-server, peer-to-peer or mobile network environments, and very often users on the network carry out interactions in one of three forms:Anonymous (No names are identified in the communication)Pseudo-anonymous (Nicknames are used in the communication)Non-anonymous (Real names are used in the communication).Incapability or a fraudulent practice could occur when the seller or business provider or buyer (the agents on the network) does not behave in the manner that is mutually agreed or understood, especially if published terms and conditions exist.This paper evaluates currently existing trustworthiness systems and points out that currently there is no existing standardized measurement system for Quality of Service and outlines the methodology that we have developed for this. 2005 Conference Paper http://hdl.handle.net/20.500.11937/17101 http://epress.lib.uts.edu.au/research/bitstream/handle/10453/7035/2005003154.pdf?sequence=1 University of New Brunswick, Canada fulltext |
| spellingShingle | Trustworthiness Measure e-Service Chang, Elizabeth Hussain, Farookh Dillon, Tharam S. Trustworthiness Measure for e-Service |
| title | Trustworthiness Measure for e-Service |
| title_full | Trustworthiness Measure for e-Service |
| title_fullStr | Trustworthiness Measure for e-Service |
| title_full_unstemmed | Trustworthiness Measure for e-Service |
| title_short | Trustworthiness Measure for e-Service |
| title_sort | trustworthiness measure for e-service |
| topic | Trustworthiness Measure e-Service |
| url | http://epress.lib.uts.edu.au/research/bitstream/handle/10453/7035/2005003154.pdf?sequence=1 http://hdl.handle.net/20.500.11937/17101 |