Conceptual SLA Framework for Cloud Computing

Cloud computing has been a hot topic in the research community since 2007. In cloud computing the online services are conducted to be pay as you use. Services need not to be in a long term contract with service providers. Service level agreements (SLAs) are agreements signed between a service provid...

Full description

Bibliographic Details
Main Authors: Alhamad, Mohammed, Dillon, Tharam S., Chang, Elizabeth
Other Authors: Leila Ismail
Format: Conference Paper
Published: IEEE 2010
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/16988
_version_ 1848749333973827584
author Alhamad, Mohammed
Dillon, Tharam S.
Chang, Elizabeth
author2 Leila Ismail
author_facet Leila Ismail
Alhamad, Mohammed
Dillon, Tharam S.
Chang, Elizabeth
author_sort Alhamad, Mohammed
building Curtin Institutional Repository
collection Online Access
description Cloud computing has been a hot topic in the research community since 2007. In cloud computing the online services are conducted to be pay as you use. Services need not to be in a long term contract with service providers. Service level agreements (SLAs) are agreements signed between a service provider and other party like a service consumer, broker agent, or monitoring agent. Because cloud computing is recent technology providing many services for critical business applications, the need for reliable and flexible mechanisms to manage online contracts is very important. This paper presents the main criteria which should be considered at the stage of designing SLA in cloud computing. Also, we investigate the negotiation strategies between cloud provider and cloud consumer and propose our method to maintain the trust and reliability between each party which is involved in the negotiation processes.
first_indexed 2025-11-14T07:19:17Z
format Conference Paper
id curtin-20.500.11937-16988
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T07:19:17Z
publishDate 2010
publisher IEEE
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-169882023-01-13T07:56:29Z Conceptual SLA Framework for Cloud Computing Alhamad, Mohammed Dillon, Tharam S. Chang, Elizabeth Leila Ismail Elizabeth Chang Achim P Karduck Trust management Cloud computing Negotiation SLA Cloud computing has been a hot topic in the research community since 2007. In cloud computing the online services are conducted to be pay as you use. Services need not to be in a long term contract with service providers. Service level agreements (SLAs) are agreements signed between a service provider and other party like a service consumer, broker agent, or monitoring agent. Because cloud computing is recent technology providing many services for critical business applications, the need for reliable and flexible mechanisms to manage online contracts is very important. This paper presents the main criteria which should be considered at the stage of designing SLA in cloud computing. Also, we investigate the negotiation strategies between cloud provider and cloud consumer and propose our method to maintain the trust and reliability between each party which is involved in the negotiation processes. 2010 Conference Paper http://hdl.handle.net/20.500.11937/16988 10.1109/DEST.2010.5610586 IEEE fulltext
spellingShingle Trust management
Cloud computing
Negotiation
SLA
Alhamad, Mohammed
Dillon, Tharam S.
Chang, Elizabeth
Conceptual SLA Framework for Cloud Computing
title Conceptual SLA Framework for Cloud Computing
title_full Conceptual SLA Framework for Cloud Computing
title_fullStr Conceptual SLA Framework for Cloud Computing
title_full_unstemmed Conceptual SLA Framework for Cloud Computing
title_short Conceptual SLA Framework for Cloud Computing
title_sort conceptual sla framework for cloud computing
topic Trust management
Cloud computing
Negotiation
SLA
url http://hdl.handle.net/20.500.11937/16988