Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype

Although data warehouse is very practical for decision making, its application in contract administration is rather limited because of the complicated legal issues and the voluminous data involved. This research attempts to bridge this gap in two ways. First, conceptual models of data warehouse are...

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Main Authors: Chong, Heap Yih, Zin, R.M., Chong, S.C.
Format: Journal Article
Published: American Society of Civil Engineers 2013
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/16859
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author Chong, Heap Yih
Zin, R.M.
Chong, S.C.
author_facet Chong, Heap Yih
Zin, R.M.
Chong, S.C.
author_sort Chong, Heap Yih
building Curtin Institutional Repository
collection Online Access
description Although data warehouse is very practical for decision making, its application in contract administration is rather limited because of the complicated legal issues and the voluminous data involved. This research attempts to bridge this gap in two ways. First, conceptual models of data warehouse are developed to explain the contents and overall features of the system that were verified by 12 experts in Malaysia. Second, an electronic dispute resolution template, known as e-Dispute Resolution (e-DR), is prototyped by using a database tool based on the guidelines of contractual variations agreed by the experts. Subsequently, the prototype is evaluated by 16 professional quantity surveyors from an established consulting firm. The prototype was organized based on a systematic breakdown of issues and incorporated a Boolean keyword search feature. The results show that the concept of data warehouse is applicable to contract administration and is well received by practitioners. Overall, this article renders significant theoretical and practical contributions in which the resulting e-DR does not only lead toward more informed decision making but is also able to mitigate or prevent contractual disputes in the construction industry, where such a phenomenon seems to be inevitable
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spelling curtin-20.500.11937-168592017-09-13T15:43:55Z Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype Chong, Heap Yih Zin, R.M. Chong, S.C. Contractual variations Data warehouse Database application Construction industry e-Dispute Resolution Contract administration Although data warehouse is very practical for decision making, its application in contract administration is rather limited because of the complicated legal issues and the voluminous data involved. This research attempts to bridge this gap in two ways. First, conceptual models of data warehouse are developed to explain the contents and overall features of the system that were verified by 12 experts in Malaysia. Second, an electronic dispute resolution template, known as e-Dispute Resolution (e-DR), is prototyped by using a database tool based on the guidelines of contractual variations agreed by the experts. Subsequently, the prototype is evaluated by 16 professional quantity surveyors from an established consulting firm. The prototype was organized based on a systematic breakdown of issues and incorporated a Boolean keyword search feature. The results show that the concept of data warehouse is applicable to contract administration and is well received by practitioners. Overall, this article renders significant theoretical and practical contributions in which the resulting e-DR does not only lead toward more informed decision making but is also able to mitigate or prevent contractual disputes in the construction industry, where such a phenomenon seems to be inevitable 2013 Journal Article http://hdl.handle.net/20.500.11937/16859 10.1061/(ASCE)CO.1943-7862.0000642 American Society of Civil Engineers fulltext
spellingShingle Contractual variations
Data warehouse
Database application
Construction industry
e-Dispute Resolution
Contract administration
Chong, Heap Yih
Zin, R.M.
Chong, S.C.
Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype
title Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype
title_full Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype
title_fullStr Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype
title_full_unstemmed Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype
title_short Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype
title_sort employing data warehousing for contract administration: e-dispute resolution prototype
topic Contractual variations
Data warehouse
Database application
Construction industry
e-Dispute Resolution
Contract administration
url http://hdl.handle.net/20.500.11937/16859