How Contextual Cues Impact Response and Conversion Rates of Online Surveys

This study investigates how three contextual cues—researcher identity, sponsor identity, and incentive type—affect response and conversion rates of online conversion surveys. Applying an experimental design via an online survey of information inquirers to a tourist destination, the study demonstrate...

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Bibliographic Details
Main Authors: Pan, Bing, Woodside, Arch, Meng, Feng
Format: Journal Article
Published: SAGE Publications Inc 2014
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/16495
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author Pan, Bing
Woodside, Arch
Meng, Feng
author_facet Pan, Bing
Woodside, Arch
Meng, Feng
author_sort Pan, Bing
building Curtin Institutional Repository
collection Online Access
description This study investigates how three contextual cues—researcher identity, sponsor identity, and incentive type—affect response and conversion rates of online conversion surveys. Applying an experimental design via an online survey of information inquirers to a tourist destination, the study demonstrates that researcher identity and sponsor identity affect the response rates, and the specific arrangement can increase the response rate substantially. The three contextual cues do not affect conversion rates significantly
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format Journal Article
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T07:17:02Z
publishDate 2014
publisher SAGE Publications Inc
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-164952017-09-13T15:42:44Z How Contextual Cues Impact Response and Conversion Rates of Online Surveys Pan, Bing Woodside, Arch Meng, Feng online surveys conversion rates response rates conversion study This study investigates how three contextual cues—researcher identity, sponsor identity, and incentive type—affect response and conversion rates of online conversion surveys. Applying an experimental design via an online survey of information inquirers to a tourist destination, the study demonstrates that researcher identity and sponsor identity affect the response rates, and the specific arrangement can increase the response rate substantially. The three contextual cues do not affect conversion rates significantly 2014 Journal Article http://hdl.handle.net/20.500.11937/16495 10.1177/0047287513484195 SAGE Publications Inc restricted
spellingShingle online surveys
conversion rates
response rates
conversion study
Pan, Bing
Woodside, Arch
Meng, Feng
How Contextual Cues Impact Response and Conversion Rates of Online Surveys
title How Contextual Cues Impact Response and Conversion Rates of Online Surveys
title_full How Contextual Cues Impact Response and Conversion Rates of Online Surveys
title_fullStr How Contextual Cues Impact Response and Conversion Rates of Online Surveys
title_full_unstemmed How Contextual Cues Impact Response and Conversion Rates of Online Surveys
title_short How Contextual Cues Impact Response and Conversion Rates of Online Surveys
title_sort how contextual cues impact response and conversion rates of online surveys
topic online surveys
conversion rates
response rates
conversion study
url http://hdl.handle.net/20.500.11937/16495