English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education
The strategies employed by Vietnamese hotel staff in their communication in English with foreign guests were examined. Communicative strategies were used to ensure the success of each interaction. The study also examined the extent to which the use of these strategies is fostered by the coursework h...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
Curtin University
2015
|
| Online Access: | http://hdl.handle.net/20.500.11937/1583 |
| _version_ | 1848743708087812096 |
|---|---|
| author | Vu, Thi Hong Van |
| author_facet | Vu, Thi Hong Van |
| author_sort | Vu, Thi Hong Van |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | The strategies employed by Vietnamese hotel staff in their communication in English with foreign guests were examined. Communicative strategies were used to ensure the success of each interaction. The study also examined the extent to which the use of these strategies is fostered by the coursework hospitality students undertake. A lack of alignment between the language presented in the textbooks and the language used in an authentic hotel setting was identified. |
| first_indexed | 2025-11-14T05:49:51Z |
| format | Thesis |
| id | curtin-20.500.11937-1583 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T05:49:51Z |
| publishDate | 2015 |
| publisher | Curtin University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-15832017-02-20T06:37:42Z English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education Vu, Thi Hong Van The strategies employed by Vietnamese hotel staff in their communication in English with foreign guests were examined. Communicative strategies were used to ensure the success of each interaction. The study also examined the extent to which the use of these strategies is fostered by the coursework hospitality students undertake. A lack of alignment between the language presented in the textbooks and the language used in an authentic hotel setting was identified. 2015 Thesis http://hdl.handle.net/20.500.11937/1583 en Curtin University fulltext |
| spellingShingle | Vu, Thi Hong Van English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education |
| title | English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education |
| title_full | English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education |
| title_fullStr | English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education |
| title_full_unstemmed | English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education |
| title_short | English as a lingua franca in the Vietnamese hotel industry: Communicative strategies and their implications for vocational education |
| title_sort | english as a lingua franca in the vietnamese hotel industry: communicative strategies and their implications for vocational education |
| url | http://hdl.handle.net/20.500.11937/1583 |