Characteristics of Age-Friendly Bus Information

Bus information is an important element to consider when developing and implementing age-friendly bus systems. Little is known regarding the bus information needs and preferences of older people. This study aims to illuminate characteristics of age-friendly bus information. Participant observations...

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Main Authors: Broome, K., Worrall, L., Fleming, J., Boldy, Duncan
Format: Journal Article
Published: Centre for Urban Transportation Research, University of South Florida 2011
Online Access:http://www.nctr.usf.edu/wp-content/uploads/2011/12/JPT14.4.pdf
http://hdl.handle.net/20.500.11937/15157
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author Broome, K.
Worrall, L.
Fleming, J.
Boldy, Duncan
author_facet Broome, K.
Worrall, L.
Fleming, J.
Boldy, Duncan
author_sort Broome, K.
building Curtin Institutional Repository
collection Online Access
description Bus information is an important element to consider when developing and implementing age-friendly bus systems. Little is known regarding the bus information needs and preferences of older people. This study aims to illuminate characteristics of age-friendly bus information. Participant observations with stimulated recall interviews (n=40) were used to identify older peoples’ (age 60 and over) perspectives on bus information. The data were analyzed using qualitative content analysis. A printed information location checklist also was conducted. Categorical analysis identified that older people used a variety of information sources including printed information, telephone, Internet, bus drivers, word of mouth, and experience. Positive and negative characteristics of each source were identified. Older people also required a range of levels of information complexity. Popular locations for sourcing printed information included post offices, news agents, tourist information centers, and libraries. Transport providers and policy makers should consider the needs and preferences of older people when providing bus information. Effective information provision requires a range of media, covering a broad spectrum of information complexity and through a variety of locations.
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spelling curtin-20.500.11937-151572017-03-08T13:18:52Z Characteristics of Age-Friendly Bus Information Broome, K. Worrall, L. Fleming, J. Boldy, Duncan Bus information is an important element to consider when developing and implementing age-friendly bus systems. Little is known regarding the bus information needs and preferences of older people. This study aims to illuminate characteristics of age-friendly bus information. Participant observations with stimulated recall interviews (n=40) were used to identify older peoples’ (age 60 and over) perspectives on bus information. The data were analyzed using qualitative content analysis. A printed information location checklist also was conducted. Categorical analysis identified that older people used a variety of information sources including printed information, telephone, Internet, bus drivers, word of mouth, and experience. Positive and negative characteristics of each source were identified. Older people also required a range of levels of information complexity. Popular locations for sourcing printed information included post offices, news agents, tourist information centers, and libraries. Transport providers and policy makers should consider the needs and preferences of older people when providing bus information. Effective information provision requires a range of media, covering a broad spectrum of information complexity and through a variety of locations. 2011 Journal Article http://hdl.handle.net/20.500.11937/15157 http://www.nctr.usf.edu/wp-content/uploads/2011/12/JPT14.4.pdf Centre for Urban Transportation Research, University of South Florida restricted
spellingShingle Broome, K.
Worrall, L.
Fleming, J.
Boldy, Duncan
Characteristics of Age-Friendly Bus Information
title Characteristics of Age-Friendly Bus Information
title_full Characteristics of Age-Friendly Bus Information
title_fullStr Characteristics of Age-Friendly Bus Information
title_full_unstemmed Characteristics of Age-Friendly Bus Information
title_short Characteristics of Age-Friendly Bus Information
title_sort characteristics of age-friendly bus information
url http://www.nctr.usf.edu/wp-content/uploads/2011/12/JPT14.4.pdf
http://hdl.handle.net/20.500.11937/15157