Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours

Background: Biopsychosocially informed education is associated with improved back pain beliefs and positive changes in health care practitioners’ practice behaviours. Objective: Assess the effect of this type of education for insurance workers who are important non-clinical stakeholders in the rehab...

Full description

Bibliographic Details
Main Authors: Beales, Darren, Mitchell, Tim, Pole, N., Weir, J.
Format: Journal Article
Published: IOS Press 2016
Online Access:http://hdl.handle.net/20.500.11937/15125
_version_ 1848748809692119040
author Beales, Darren
Mitchell, Tim
Pole, N.
Weir, J.
author_facet Beales, Darren
Mitchell, Tim
Pole, N.
Weir, J.
author_sort Beales, Darren
building Curtin Institutional Repository
collection Online Access
description Background: Biopsychosocially informed education is associated with improved back pain beliefs and positive changes in health care practitioners’ practice behaviours. Objective: Assess the effect of this type of education for insurance workers who are important non-clinical stakeholders in the rehabilitation of injured workers. Methods: Insurance workers operating in the Western Australian workers’ compensation system underwent two, 1.5 hour sessions of biopsychosocially informed education focusing on understanding and identifying barriers to recovery of injured workers with musculoskeletal conditions. Back pain beliefs were assessed pre-education, immediately post-education and at three-month follow-up (n = 32). Self-reported and Injury Management Advisor-reported assessment of change in claims management behaviours were collected at the three-month follow-up. Results: There were positive changes in the Health Care Providers’ Pain and Impairment Relationship Scale (p = 0.009) and Back Beliefs Questionnaire (p = 0.049) immediately following the education that were sustained at three-month follow-up. Positive changes in claims management behaviours were supported by self-reported and Injury Management Advisor-reported data. Conclusion: This study provides preliminary support that a brief biopsychosocially informed education program can positively influence insurance workers’ beliefs regarding back pain, with concurrent positive changes in claims management behaviours. Further research is required to ascertain if these changes result in improved claims management outcomes.
first_indexed 2025-11-14T07:10:57Z
format Journal Article
id curtin-20.500.11937-15125
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T07:10:57Z
publishDate 2016
publisher IOS Press
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-151252017-09-13T15:04:45Z Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours Beales, Darren Mitchell, Tim Pole, N. Weir, J. Background: Biopsychosocially informed education is associated with improved back pain beliefs and positive changes in health care practitioners’ practice behaviours. Objective: Assess the effect of this type of education for insurance workers who are important non-clinical stakeholders in the rehabilitation of injured workers. Methods: Insurance workers operating in the Western Australian workers’ compensation system underwent two, 1.5 hour sessions of biopsychosocially informed education focusing on understanding and identifying barriers to recovery of injured workers with musculoskeletal conditions. Back pain beliefs were assessed pre-education, immediately post-education and at three-month follow-up (n = 32). Self-reported and Injury Management Advisor-reported assessment of change in claims management behaviours were collected at the three-month follow-up. Results: There were positive changes in the Health Care Providers’ Pain and Impairment Relationship Scale (p = 0.009) and Back Beliefs Questionnaire (p = 0.049) immediately following the education that were sustained at three-month follow-up. Positive changes in claims management behaviours were supported by self-reported and Injury Management Advisor-reported data. Conclusion: This study provides preliminary support that a brief biopsychosocially informed education program can positively influence insurance workers’ beliefs regarding back pain, with concurrent positive changes in claims management behaviours. Further research is required to ascertain if these changes result in improved claims management outcomes. 2016 Journal Article http://hdl.handle.net/20.500.11937/15125 10.3233/WOR-162428 IOS Press fulltext
spellingShingle Beales, Darren
Mitchell, Tim
Pole, N.
Weir, J.
Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours
title Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours
title_full Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours
title_fullStr Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours
title_full_unstemmed Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours
title_short Brief biopsychosocially informed education can improve insurance workers' back pain beliefs: Implications for improving claims management behaviours
title_sort brief biopsychosocially informed education can improve insurance workers' back pain beliefs: implications for improving claims management behaviours
url http://hdl.handle.net/20.500.11937/15125