Case studies on Repcol and IORAM: Australian companies that are creating shareholder value through globally distributed work

QR Code

Case studies on Repcol and IORAM: Australian companies that are creating shareholder value through globally distributed work

The past decade has seen explosive growth in offshore Business Process Outsourcing (BPO) to India by US and European firms. However, Australian firms have been slower to take advantage of this trend. Offshore outsourcing by Australian firms is an under-researched area with little in the way of theor...

Full description

Bibliographic Details
Main Authors:	Penter, Kevan, Pervan, Graham, Wreford, John
Other Authors:	Deependra Moitra
Format:	Conference Paper
Published:	Indian Institute of Management 2007
Subjects:	Business Process Outsourcing (BPO) Globally Distributed Work (GDW) ITpractices of Australian Small and Medium Enterprises (SME) Offshore BPO to India Offshoring
Online Access:	http://hdl.handle.net/20.500.11937/14810

Similar Items

Case studies on BPO and ITO at large captive operations in India.
by: Penter, Kevan, et al.
Published: (2008)

Critical success factors in the offshore business process outsourcing of debt collection to india
by: Wreford, John, et al.
Published: (2008)

Opaque indifference and corporate social responsibility: A moral license for offshore BPO?
by: Wreford, John, et al.
Published: (2013)

Offshore BPO decisions and institutional influence on senior managers
by: Penter, Kevan, et al.
Published: (2013)

Opaque indifference, trust and service provider success in offshore business process outsourcing
by: Wreford, John, et al.
Published: (2011)

Seeking Opaque Indifference in Offshore BPO
by: Wreford, John, et al.
Published: (2012)

Offshore BPO at large captive operations in India
by: Penter, Kevan, et al.
Published: (2009)

Scope of Small and Medium Enterprises Engaged in Auto Component Manufacturing in India
by: Aggarwal, Ankur
Published: (2008)

How do the leading European IT Services firms, align their strategic structures in order to take account of the significant market needs, whilst avoiding problems caused by the predicted cyclical downturns?
by: Copland, Richard
Published: (2005)

Strategy to Create a Private Banking Hub - A Case Study of Singapore
by: PUAY, Eng-Chuan
Published: (2008)

Offshoring innovation: an empirical investigation of dyadic complementarity within SMEs
by: Khraishi, Ahmad, et al.
Published: (2020)

Internationalization of SME’s in India - A comparative study between the Manufacturing and Service sectors
by: Viswanatha Reddy, Chandu
Published: (2014)

Simulation-based optimisation for stochastic maintenance routing in an offshore wind farm
by: Irawan, Chandra Ade, et al.
Published: (2019)

Your place or mine: transnational education and the locus of control
by: Ling, P., et al.
Published: (2013)

Development of a Computer Programme for the Static Analysis of Jacket Offshore Structures Subjected to Wave and Current Loading
by: Bahrom, Samsul Imran
Published: (2006)

Development of Quality Management in India (An evaluation of Implementation of ISO in a SME in India)
by: Kachapilly Joseph, Jackson
Published: (2011)

An optimisation model for scheduling the decommissioning of an offshore wind farm
by: Irawan, Chandra Ade, et al.
Published: (2019)

Essays on services offshoring
by: Magli, Martina
Published: (2019)

Transnational Education: An Australian Approach to Assuring Quality and Engaging Offshore Staff
by: Soontiens, Werner, et al.
Published: (2013)

Curbing rework in offshore projects: systemic classification of risks with dialogue and narratives
by: Love, Peter, et al.
Published: (2013)

"You Can't Make a Good Wine Without a Few Beers": Gatekeepers and knowledge flow in industrial districts
by: Mitchell, R., et al.
Published: (2014)

Capturing CSR: Doing Good Offshore
by: Davidson, Fay, et al.
Published: (2014)

Stresses at weld toes in tubular joints in offshore structures
by: Elliott, Kim S.
Published: (1987)

Interest Linkages Among Offshore Funds
by: Hou, Zhenxing
Published: (2006)

"Serving two masters" - academics' perspectives on working at an offshore campus in Malaysia
by: Dobos, Katalin
Published: (2011)

Offshore Outsourcing of Customer Services - Boon or Bane?
by: Sharma, Piyush
Published: (2012)

The star-switched MMC (SSMMC): a hybrid VSC for HVDC applications
by: Woldegiorgis, Dereje Lemma, et al.
Published: (2016)

Operation of a hybrid modular multilevel converter during grid voltage unbalance
by: Amankwah, Emmanuel K., et al.
Published: (2016)

Microwave treatment of oil contaminated drill cuttings produced on offshore oil platforms
by: Ogunniran, Oluwatosin
Published: (2017)

ESBC: an enhanced modular multilevel converter with H-bridge front end
by: Amankwah, Emmanuel, et al.
Published: (2017)

Pilot phase trial to quantify the extent and relevance of any deepwater puerulus settlement that may have taken place in the Western Rocklobster Fishery
by: Winzer, A., et al.
Published: (2010)

IT outsourcing relationship management and performance measurement system effectiveness
by: Perrin, Brian, et al.
Published: (2005)

Experimental study on subsea pipeline bedding condition assessment using wavelet packet transform
by: Peng, X., et al.
Published: (2013)

Baseline survey of the terrestrial invertebrate fauna of Barrow Island
by: Majer, Jonathan, et al.
Published: (2013)

The success of IS/IT co-sourcing contract arrangements in government agencies
by: Edguer, Erhan, et al.
Published: (2001)

the effect of social media marketing on consumers in the case of small and medium enterprises
by: AGGARWAL, GRISHA
Published: (2017)

The Series Bridge Converter (SBC): design of a compact modular multilevel converter for grid applications
by: Amankwah, Emmanuel K., et al.
Published: (2016)

Recommendations of marine seismic survey regulatory laws for the oil and gas industry in Malaysia
by: Kandasamy, Skanda Nathan
Published: (2020)

Non-linear Wave Load Model to Predict the High Frequency Deep Wave Impact Forces on Offshore Structures
by: Jayakumar, Muthuramalingam
Published: (2010)

Dynamic Fatigue Assessment of Fixed Offshore Platform
by: Azarhoushang, Azin, et al.
Published: (2012)

Cannot write session to /tmp/vufind_sessions/sess_9ekkpthm5d0j8lt9e4h5il469j