Returning the favor: Positive employee responses to supervisor and peer support for training transfer

Drawing on social exchange theory and associated notions of reciprocity, we argue that interpersonal support for training transfer in the workplace is associated with increased employee task performance and organizational citizenship behavior (OCB) and reduced turnover intention. We test our hypothe...

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Main Authors: Tian, Amy, Cordery, J., Gamble, J.
Format: Journal Article
Published: - 2016
Online Access:http://hdl.handle.net/20.500.11937/14804
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author Tian, Amy
Cordery, J.
Gamble, J.
author_facet Tian, Amy
Cordery, J.
Gamble, J.
author_sort Tian, Amy
building Curtin Institutional Repository
collection Online Access
description Drawing on social exchange theory and associated notions of reciprocity, we argue that interpersonal support for training transfer in the workplace is associated with increased employee task performance and organizational citizenship behavior (OCB) and reduced turnover intention. We test our hypotheses using survey data from 786 Chinese retail employees. The findings show that when employees perceive high levels of supervisor/peer support for training transfer, they are more likely to deliver higher levels of task performance and OCB in response, which in turn, lead to reduced turnover intention. We also found that the strength of the relationship between supervisor/peer support for training transfer on individuals’ OCB varied across regions within China. The results confirm the moderating role of regional context (coastal and inland regions) on the relationship between supervisor/peer support for training transfer on individuals’ OCB, with a stronger effect found in less economically developed inland regions. The moderating effect of region indicates that cross-cultural researchers need to be aware of possible within-country variations in employee attitudes and values.
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spelling curtin-20.500.11937-148042017-09-13T14:07:13Z Returning the favor: Positive employee responses to supervisor and peer support for training transfer Tian, Amy Cordery, J. Gamble, J. Drawing on social exchange theory and associated notions of reciprocity, we argue that interpersonal support for training transfer in the workplace is associated with increased employee task performance and organizational citizenship behavior (OCB) and reduced turnover intention. We test our hypotheses using survey data from 786 Chinese retail employees. The findings show that when employees perceive high levels of supervisor/peer support for training transfer, they are more likely to deliver higher levels of task performance and OCB in response, which in turn, lead to reduced turnover intention. We also found that the strength of the relationship between supervisor/peer support for training transfer on individuals’ OCB varied across regions within China. The results confirm the moderating role of regional context (coastal and inland regions) on the relationship between supervisor/peer support for training transfer on individuals’ OCB, with a stronger effect found in less economically developed inland regions. The moderating effect of region indicates that cross-cultural researchers need to be aware of possible within-country variations in employee attitudes and values. 2016 Journal Article http://hdl.handle.net/20.500.11937/14804 10.1111/ijtd.12066 - restricted
spellingShingle Tian, Amy
Cordery, J.
Gamble, J.
Returning the favor: Positive employee responses to supervisor and peer support for training transfer
title Returning the favor: Positive employee responses to supervisor and peer support for training transfer
title_full Returning the favor: Positive employee responses to supervisor and peer support for training transfer
title_fullStr Returning the favor: Positive employee responses to supervisor and peer support for training transfer
title_full_unstemmed Returning the favor: Positive employee responses to supervisor and peer support for training transfer
title_short Returning the favor: Positive employee responses to supervisor and peer support for training transfer
title_sort returning the favor: positive employee responses to supervisor and peer support for training transfer
url http://hdl.handle.net/20.500.11937/14804