IS/IT investment evaluation and benefits realization issues in a government organisation
debate in the IS/IT literature amongst researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of research into the current Australian practice and processes of IS/IT investment evaluation and benefits realisation...
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| Format: | Conference Paper |
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Southern Cross University
2001
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| Online Access: | http://hdl.handle.net/20.500.11937/13841 |
| _version_ | 1848748454693568512 |
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| author | Lin, Chad Pervan, Graham |
| author2 | Gavin Finnie |
| author_facet | Gavin Finnie Lin, Chad Pervan, Graham |
| author_sort | Lin, Chad |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | debate in the IS/IT literature amongst researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of research into the current Australian practice and processes of IS/IT investment evaluation and benefits realisation was initiated. As part of this research program an in-depth case study of these practices and processes in a large government department, with a mix of insourced and outsourced IS/IT activities, was conducted. Issues arising from the study include a lack of a formal IS/IT investment evaluation methodology and a lack of understanding of the evaluation approach used, a lack of any (formal and informal) benefits realisation methodology and a lack of understanding of benefits management practices, the use of an informal IS/IT investment evaluation process, focus on quantitative IS/IT investment evaluation measures, conflicting motivations for outsourcing, different perception of success of the contracts by stakeholders, IS/IT skill shortage within the organisation, embedded contract mentality, complicated contract arrangements, over-reliance on a single contractor, lack of user involvement/participation in contract development, and general lack of commitment by contractors. |
| first_indexed | 2025-11-14T07:05:18Z |
| format | Conference Paper |
| id | curtin-20.500.11937-13841 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:05:18Z |
| publishDate | 2001 |
| publisher | Southern Cross University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-138412022-09-06T05:17:17Z IS/IT investment evaluation and benefits realization issues in a government organisation Lin, Chad Pervan, Graham Gavin Finnie Dubravka Cecez-Kecmanovic Bruce Lo IT Investment IS/IT Management IT Benefits Realisation IT Evaluation debate in the IS/IT literature amongst researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of research into the current Australian practice and processes of IS/IT investment evaluation and benefits realisation was initiated. As part of this research program an in-depth case study of these practices and processes in a large government department, with a mix of insourced and outsourced IS/IT activities, was conducted. Issues arising from the study include a lack of a formal IS/IT investment evaluation methodology and a lack of understanding of the evaluation approach used, a lack of any (formal and informal) benefits realisation methodology and a lack of understanding of benefits management practices, the use of an informal IS/IT investment evaluation process, focus on quantitative IS/IT investment evaluation measures, conflicting motivations for outsourcing, different perception of success of the contracts by stakeholders, IS/IT skill shortage within the organisation, embedded contract mentality, complicated contract arrangements, over-reliance on a single contractor, lack of user involvement/participation in contract development, and general lack of commitment by contractors. 2001 Conference Paper http://hdl.handle.net/20.500.11937/13841 Southern Cross University restricted |
| spellingShingle | IT Investment IS/IT Management IT Benefits Realisation IT Evaluation Lin, Chad Pervan, Graham IS/IT investment evaluation and benefits realization issues in a government organisation |
| title | IS/IT investment evaluation and benefits realization issues in a government organisation |
| title_full | IS/IT investment evaluation and benefits realization issues in a government organisation |
| title_fullStr | IS/IT investment evaluation and benefits realization issues in a government organisation |
| title_full_unstemmed | IS/IT investment evaluation and benefits realization issues in a government organisation |
| title_short | IS/IT investment evaluation and benefits realization issues in a government organisation |
| title_sort | is/it investment evaluation and benefits realization issues in a government organisation |
| topic | IT Investment IS/IT Management IT Benefits Realisation IT Evaluation |
| url | http://hdl.handle.net/20.500.11937/13841 |