Will Australians pay for health care advice from a community pharmacist? A video vignette study
Background: Large proportion of Australians have access to pharmacists' health advice at no cost. The impact of a proposed co-payment levy for general practitioner (GP) consultation by Australian government is unclear. This raises an interesting question about consumers' perceived value of...
| Main Authors: | , , , |
|---|---|
| Format: | Journal Article |
| Published: |
Elsevier
2015
|
| Online Access: | http://hdl.handle.net/20.500.11937/13744 |
| _version_ | 1848748428013600768 |
|---|---|
| author | Sriram, Deepa McManus, Alexandra Emmerton, Lynne Jiwa, Moyez |
| author_facet | Sriram, Deepa McManus, Alexandra Emmerton, Lynne Jiwa, Moyez |
| author_sort | Sriram, Deepa |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Background: Large proportion of Australians have access to pharmacists' health advice at no cost. The impact of a proposed co-payment levy for general practitioner (GP) consultation by Australian government is unclear. This raises an interesting question about consumers' perceived value of health-related consultations. Objective: This survey of representative sample of Western Australians explores the hypothesis that Australians are willing to pay for advanced model of pharmacy consultation. Methods: Two videos illustrating current-services and quality-enhanced-service (QES) incorporating systematic assessment of symptoms and referral to GP if necessary, were used. Participants viewed videos online and completed a willingness-to-pay (WTP) questionnaire about their perception and WTP for each service. Logistic regression and McNemar tests were used to identify WTP groups. Results: Of the 175 respondents, one in nine (19/175, 11%) were willing to pay and (35/175) 20% might consider paying for advice at pharmacies as per current-practice. Almost one in four (49/175, 28%) were willing to pay and (47/175) 27% would consider paying for QES (McNemar Test P < 0.001). Conclusions: The majority of West Australians may be willing to pay for consultation at pharmacies that offers more private, time-intensive experience with documented GP referral where required. Further research is warranted to test WTP with actual customers to confirm these results. |
| first_indexed | 2025-11-14T07:04:53Z |
| format | Journal Article |
| id | curtin-20.500.11937-13744 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:04:53Z |
| publishDate | 2015 |
| publisher | Elsevier |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-137442017-09-13T15:01:41Z Will Australians pay for health care advice from a community pharmacist? A video vignette study Sriram, Deepa McManus, Alexandra Emmerton, Lynne Jiwa, Moyez Background: Large proportion of Australians have access to pharmacists' health advice at no cost. The impact of a proposed co-payment levy for general practitioner (GP) consultation by Australian government is unclear. This raises an interesting question about consumers' perceived value of health-related consultations. Objective: This survey of representative sample of Western Australians explores the hypothesis that Australians are willing to pay for advanced model of pharmacy consultation. Methods: Two videos illustrating current-services and quality-enhanced-service (QES) incorporating systematic assessment of symptoms and referral to GP if necessary, were used. Participants viewed videos online and completed a willingness-to-pay (WTP) questionnaire about their perception and WTP for each service. Logistic regression and McNemar tests were used to identify WTP groups. Results: Of the 175 respondents, one in nine (19/175, 11%) were willing to pay and (35/175) 20% might consider paying for advice at pharmacies as per current-practice. Almost one in four (49/175, 28%) were willing to pay and (47/175) 27% would consider paying for QES (McNemar Test P < 0.001). Conclusions: The majority of West Australians may be willing to pay for consultation at pharmacies that offers more private, time-intensive experience with documented GP referral where required. Further research is warranted to test WTP with actual customers to confirm these results. 2015 Journal Article http://hdl.handle.net/20.500.11937/13744 10.1016/j.sapharm.2014.10.010 Elsevier fulltext |
| spellingShingle | Sriram, Deepa McManus, Alexandra Emmerton, Lynne Jiwa, Moyez Will Australians pay for health care advice from a community pharmacist? A video vignette study |
| title | Will Australians pay for health care advice from a community pharmacist? A video vignette study |
| title_full | Will Australians pay for health care advice from a community pharmacist? A video vignette study |
| title_fullStr | Will Australians pay for health care advice from a community pharmacist? A video vignette study |
| title_full_unstemmed | Will Australians pay for health care advice from a community pharmacist? A video vignette study |
| title_short | Will Australians pay for health care advice from a community pharmacist? A video vignette study |
| title_sort | will australians pay for health care advice from a community pharmacist? a video vignette study |
| url | http://hdl.handle.net/20.500.11937/13744 |