A survey on SLA and performance measurement in cloud computing

Cloud computing has changed the strategy used for providing distributed services to many business and government agents. Cloud computing delivers scalable and on-demand services to most users in different domains. However, this new technology has also created many challenges for service providers an...

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Bibliographic Details
Main Authors: Alhamad, Mohammed, Dillon, Tharam, Chang, Elizabeth
Other Authors: Beng Chin Ooi
Format: Conference Paper
Published: Springer 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/13683
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author Alhamad, Mohammed
Dillon, Tharam
Chang, Elizabeth
author2 Beng Chin Ooi
author_facet Beng Chin Ooi
Alhamad, Mohammed
Dillon, Tharam
Chang, Elizabeth
author_sort Alhamad, Mohammed
building Curtin Institutional Repository
collection Online Access
description Cloud computing has changed the strategy used for providing distributed services to many business and government agents. Cloud computing delivers scalable and on-demand services to most users in different domains. However, this new technology has also created many challenges for service providers and customers, especially for those users who already own complicated legacy systems. This paper reviews the challenges related to the concepts of trust, SLA management, and cloud computing. We begin with a survey of cloud computing architecture. Then, we discuss existing frameworks of service level agreements in different domains such as web services and grid computing. In the last section, we discuss the advantages and limitations of current performance measurement models for SOA, distributed systems, grid computing, and cloud services. Finally, we summarize and conclude our work.
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format Conference Paper
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institution Curtin University Malaysia
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last_indexed 2025-11-14T07:04:37Z
publishDate 2011
publisher Springer
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spelling curtin-20.500.11937-136832023-01-27T05:26:30Z A survey on SLA and performance measurement in cloud computing Alhamad, Mohammed Dillon, Tharam Chang, Elizabeth Beng Chin Ooi Ernesto Damiani Douglas C Schmidt Jules White Measurement Cloud computing SLA Cloud computing has changed the strategy used for providing distributed services to many business and government agents. Cloud computing delivers scalable and on-demand services to most users in different domains. However, this new technology has also created many challenges for service providers and customers, especially for those users who already own complicated legacy systems. This paper reviews the challenges related to the concepts of trust, SLA management, and cloud computing. We begin with a survey of cloud computing architecture. Then, we discuss existing frameworks of service level agreements in different domains such as web services and grid computing. In the last section, we discuss the advantages and limitations of current performance measurement models for SOA, distributed systems, grid computing, and cloud services. Finally, we summarize and conclude our work. 2011 Conference Paper http://hdl.handle.net/20.500.11937/13683 10.1007/978-3-642-25106-1_4 Springer restricted
spellingShingle Measurement
Cloud computing
SLA
Alhamad, Mohammed
Dillon, Tharam
Chang, Elizabeth
A survey on SLA and performance measurement in cloud computing
title A survey on SLA and performance measurement in cloud computing
title_full A survey on SLA and performance measurement in cloud computing
title_fullStr A survey on SLA and performance measurement in cloud computing
title_full_unstemmed A survey on SLA and performance measurement in cloud computing
title_short A survey on SLA and performance measurement in cloud computing
title_sort survey on sla and performance measurement in cloud computing
topic Measurement
Cloud computing
SLA
url http://hdl.handle.net/20.500.11937/13683