Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals

All organizations including hospitals have goals and objectives, regardless of size. To achieve these goals and objectives, hospitals have to outsource some of their information technology (IT) functions. There is no guarantee that IT outsourcing will be perceived as successful due to the very diffe...

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Main Authors: Lin, Chad, Huang, Y., Li, C., Jalleh, Geoffrey
Other Authors: Professor Ju-Yuan Hsiao
Format: Conference Paper
Published: National Changhua University of Education 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/13481
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author Lin, Chad
Huang, Y.
Li, C.
Jalleh, Geoffrey
author2 Professor Ju-Yuan Hsiao
author_facet Professor Ju-Yuan Hsiao
Lin, Chad
Huang, Y.
Li, C.
Jalleh, Geoffrey
author_sort Lin, Chad
building Curtin Institutional Repository
collection Online Access
description All organizations including hospitals have goals and objectives, regardless of size. To achieve these goals and objectives, hospitals have to outsource some of their information technology (IT) functions. There is no guarantee that IT outsourcing will be perceived as successful due to the very different expectations held by the various stakeholders. However, the contract management process of IT outsourcing in hospitals is particularly under-studied. Hence, the major objective of this paper is to identify and examine key IT outsourcing contract management issues in Taiwanese hospitals. Based on our data, recommendations are provided to deal with the identified key issues that are crucial in managing IT outsourcing contracts in Taiwanese hospitals.
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spelling curtin-20.500.11937-134812017-03-08T13:18:36Z Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals Lin, Chad Huang, Y. Li, C. Jalleh, Geoffrey Professor Ju-Yuan Hsiao Contract management Outsourcing Hospital E-health IT All organizations including hospitals have goals and objectives, regardless of size. To achieve these goals and objectives, hospitals have to outsource some of their information technology (IT) functions. There is no guarantee that IT outsourcing will be perceived as successful due to the very different expectations held by the various stakeholders. However, the contract management process of IT outsourcing in hospitals is particularly under-studied. Hence, the major objective of this paper is to identify and examine key IT outsourcing contract management issues in Taiwanese hospitals. Based on our data, recommendations are provided to deal with the identified key issues that are crucial in managing IT outsourcing contracts in Taiwanese hospitals. 2011 Conference Paper http://hdl.handle.net/20.500.11937/13481 National Changhua University of Education restricted
spellingShingle Contract management
Outsourcing
Hospital
E-health
IT
Lin, Chad
Huang, Y.
Li, C.
Jalleh, Geoffrey
Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals
title Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals
title_full Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals
title_fullStr Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals
title_full_unstemmed Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals
title_short Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals
title_sort key contract management issues and recommendations on it outsourcing in taiwanese hospitals
topic Contract management
Outsourcing
Hospital
E-health
IT
url http://hdl.handle.net/20.500.11937/13481