Corporate negative publicity – the role of cause related marketing

This paper examines the effects of cause-related marketing (CrM) strategies on consumers' moral judgement and purchase behaviour in the context of experiencing substantial corporate negative publicity. Data for the study were collected from 343 respondents through mall intercept technique from...

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Main Authors: Vyravene, Revadee, Rabbanee, Fazlul
Format: Journal Article
Published: Elsevier 2016
Online Access:http://hdl.handle.net/20.500.11937/12863
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author Vyravene, Revadee
Rabbanee, Fazlul
author_facet Vyravene, Revadee
Rabbanee, Fazlul
author_sort Vyravene, Revadee
building Curtin Institutional Repository
collection Online Access
description This paper examines the effects of cause-related marketing (CrM) strategies on consumers' moral judgement and purchase behaviour in the context of experiencing substantial corporate negative publicity. Data for the study were collected from 343 respondents through mall intercept technique from two large shopping malls of Australia. Quasi-experimental design technique was adopted for the study, where the participants chose one particular cause out of two (ongoing conventional cause vs sudden disaster due to garment factory collapse in Bangladesh). The findings revealed that 56% of the respondents supported the sudden cause and are willing to pay (WTP) more for the betterment of the garment workers' living condition. The findings further indicated that CrM variables such as cause–brand fit, cause familiarity and cause importance influence consumers' moral judgement towards the CrM campaigns, which eventually influence them to pay additional money for the product. The multi-group moderation and mediation tests offer interesting theoretical and managerial insights.
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institution Curtin University Malaysia
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publishDate 2016
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spelling curtin-20.500.11937-128632017-09-13T15:35:34Z Corporate negative publicity – the role of cause related marketing Vyravene, Revadee Rabbanee, Fazlul This paper examines the effects of cause-related marketing (CrM) strategies on consumers' moral judgement and purchase behaviour in the context of experiencing substantial corporate negative publicity. Data for the study were collected from 343 respondents through mall intercept technique from two large shopping malls of Australia. Quasi-experimental design technique was adopted for the study, where the participants chose one particular cause out of two (ongoing conventional cause vs sudden disaster due to garment factory collapse in Bangladesh). The findings revealed that 56% of the respondents supported the sudden cause and are willing to pay (WTP) more for the betterment of the garment workers' living condition. The findings further indicated that CrM variables such as cause–brand fit, cause familiarity and cause importance influence consumers' moral judgement towards the CrM campaigns, which eventually influence them to pay additional money for the product. The multi-group moderation and mediation tests offer interesting theoretical and managerial insights. 2016 Journal Article http://hdl.handle.net/20.500.11937/12863 10.1016/j.ausmj.2016.11.006 Elsevier restricted
spellingShingle Vyravene, Revadee
Rabbanee, Fazlul
Corporate negative publicity – the role of cause related marketing
title Corporate negative publicity – the role of cause related marketing
title_full Corporate negative publicity – the role of cause related marketing
title_fullStr Corporate negative publicity – the role of cause related marketing
title_full_unstemmed Corporate negative publicity – the role of cause related marketing
title_short Corporate negative publicity – the role of cause related marketing
title_sort corporate negative publicity – the role of cause related marketing
url http://hdl.handle.net/20.500.11937/12863