The cognitive styles of satisfied decision support systems users: An hypothesis
This paper presents an hypothesis for future testing to examine the relationship between user cognitive style and user satisfaction with Decision Support Systems (DSS). Preliminary research, in which subjects with different cognitive styles were found to have up to 17% difference in levels of satisf...
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| Format: | Conference Paper |
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McGraw Hill
1999
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| Online Access: | http://hdl.handle.net/20.500.11937/12799 |
| _version_ | 1848748177063149568 |
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| author | Williams, Robert |
| author_facet | Williams, Robert |
| author_sort | Williams, Robert |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This paper presents an hypothesis for future testing to examine the relationship between user cognitive style and user satisfaction with Decision Support Systems (DSS). Preliminary research, in which subjects with different cognitive styles were found to have up to 17% difference in levels of satisfaction with a DSS, suggests the theoretical basis for the hypothesis. The DSS facilitated some users’ processes of consciousness, or ways of selecting and forming views of the world, more than others. Some types therefore experienced more satisfaction with the system because the computerised task engaged their most preferred cognitive processes, while other types were forced into their least preferred processes. DSS have certain common characteristic tasks, and it is hypothesised that such tasks will always lead to certain cognitive types experiencing higher satisfaction. |
| first_indexed | 2025-11-14T07:00:53Z |
| format | Conference Paper |
| id | curtin-20.500.11937-12799 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T07:00:53Z |
| publishDate | 1999 |
| publisher | McGraw Hill |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-127992017-01-30T11:32:53Z The cognitive styles of satisfied decision support systems users: An hypothesis Williams, Robert MBTI user satisfaction organisational decision making cognitive style task/technology fit DSS This paper presents an hypothesis for future testing to examine the relationship between user cognitive style and user satisfaction with Decision Support Systems (DSS). Preliminary research, in which subjects with different cognitive styles were found to have up to 17% difference in levels of satisfaction with a DSS, suggests the theoretical basis for the hypothesis. The DSS facilitated some users’ processes of consciousness, or ways of selecting and forming views of the world, more than others. Some types therefore experienced more satisfaction with the system because the computerised task engaged their most preferred cognitive processes, while other types were forced into their least preferred processes. DSS have certain common characteristic tasks, and it is hypothesised that such tasks will always lead to certain cognitive types experiencing higher satisfaction. 1999 Conference Paper http://hdl.handle.net/20.500.11937/12799 McGraw Hill fulltext |
| spellingShingle | MBTI user satisfaction organisational decision making cognitive style task/technology fit DSS Williams, Robert The cognitive styles of satisfied decision support systems users: An hypothesis |
| title | The cognitive styles of satisfied decision support systems users: An hypothesis |
| title_full | The cognitive styles of satisfied decision support systems users: An hypothesis |
| title_fullStr | The cognitive styles of satisfied decision support systems users: An hypothesis |
| title_full_unstemmed | The cognitive styles of satisfied decision support systems users: An hypothesis |
| title_short | The cognitive styles of satisfied decision support systems users: An hypothesis |
| title_sort | cognitive styles of satisfied decision support systems users: an hypothesis |
| topic | MBTI user satisfaction organisational decision making cognitive style task/technology fit DSS |
| url | http://hdl.handle.net/20.500.11937/12799 |