A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses

Human resources play a role in business success as Thailand, recovering from the global financial crisis, shows not only recovery but resilience and competitiveness. The empirical study reported here targeted employees from five different organizations to explore the meaning ascribed to rules and th...

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Main Author: Whiteley, Alma
Format: Journal Article
Published: Institute of HR Professional Development (IHPD) Personnel Management Association of Thailand 2013
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/12225
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author Whiteley, Alma
author_facet Whiteley, Alma
author_sort Whiteley, Alma
building Curtin Institutional Repository
collection Online Access
description Human resources play a role in business success as Thailand, recovering from the global financial crisis, shows not only recovery but resilience and competitiveness. The empirical study reported here targeted employees from five different organizations to explore the meaning ascribed to rules and the interpretations placed upon them, particularly concerning implementation. The study employed constructivist ontology, interpretive epistemology and qualitative methodology appropriate for investigating the epistemic analyses of employees around rules. Group Support Systems (GSS) technology was used incorporating scenarios and ‘complete this sentence’ data collection methods. Human resource managers are responsible for facilitating formal rules, a central HR activity. The assumption from traditional management history is that employee compliance will happen without question, interpretation or assessment. Contesting this, employees’ engage their interpretive capacities in the informal, folkloric domain. Rules in this domain are rendered relational by employees as they ascribe meaning to them. The data supported the ‘unwritten rules’ concept where rules, where they are considered workable in the employee context will be implemented and conversely. Important data for HR managers are employees’ assessment of whether the rhetoric of rules was perceived as valid or not. Also of importance was employees’ reconstitution of rules when the formal rules were perceived as unworkable, information HR managers need to obtain. Contributions to Thai HR management are the need to develop knowledge and awareness of employees’ epistemic analyses in the folkloric domain and the usefulness of structuration theory in alerting HR managers that employees ascribe meaning to and ‘act upon’ formal rules.
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spelling curtin-20.500.11937-122252017-02-28T01:33:48Z A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses Whiteley, Alma Folkloric domain Rules Employees’ Epistemic Analyses HR management Human resources play a role in business success as Thailand, recovering from the global financial crisis, shows not only recovery but resilience and competitiveness. The empirical study reported here targeted employees from five different organizations to explore the meaning ascribed to rules and the interpretations placed upon them, particularly concerning implementation. The study employed constructivist ontology, interpretive epistemology and qualitative methodology appropriate for investigating the epistemic analyses of employees around rules. Group Support Systems (GSS) technology was used incorporating scenarios and ‘complete this sentence’ data collection methods. Human resource managers are responsible for facilitating formal rules, a central HR activity. The assumption from traditional management history is that employee compliance will happen without question, interpretation or assessment. Contesting this, employees’ engage their interpretive capacities in the informal, folkloric domain. Rules in this domain are rendered relational by employees as they ascribe meaning to them. The data supported the ‘unwritten rules’ concept where rules, where they are considered workable in the employee context will be implemented and conversely. Important data for HR managers are employees’ assessment of whether the rhetoric of rules was perceived as valid or not. Also of importance was employees’ reconstitution of rules when the formal rules were perceived as unworkable, information HR managers need to obtain. Contributions to Thai HR management are the need to develop knowledge and awareness of employees’ epistemic analyses in the folkloric domain and the usefulness of structuration theory in alerting HR managers that employees ascribe meaning to and ‘act upon’ formal rules. 2013 Journal Article http://hdl.handle.net/20.500.11937/12225 Institute of HR Professional Development (IHPD) Personnel Management Association of Thailand restricted
spellingShingle Folkloric domain
Rules
Employees’ Epistemic Analyses
HR management
Whiteley, Alma
A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses
title A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses
title_full A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses
title_fullStr A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses
title_full_unstemmed A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses
title_short A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses
title_sort folkloric approach to human resource management: rules and employees' epistemic analyses
topic Folkloric domain
Rules
Employees’ Epistemic Analyses
HR management
url http://hdl.handle.net/20.500.11937/12225